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i ordered a corner suite and footstool in leather last year from dfs. loved it in the shop and couldnt wait. delivery came in just under 4 weeks.luckily my partner noticed a rip in the footstool that had actually been badly repaired and the sofa wasnt much better.to try and cut a long story short after assistant managers, leather experts and managers coming to my home said there was nothing wrong but as a goodwill gesture they would replace the lot. so waited for my next delivery convinced that would have been a one off mistake. not to be. 2nd one came covered in marks, flat and baggy cushions. the mark of someones head and the mark of someones bottom where it was obvious it had been returned by previous customers. also the right arm on the sofa had collapsed and nails were sticking out when you touched it.also sharp nail cut my fingers when i put my hand down the sofa cushions. all in all 2nd one was in worse condition. here enters the usual 3 to tell me its the type of cow they use!!! these are meant to look like this.they are not polite when they come to your home and i actually felt threatened by the assistant manager in Llandudno and the manager.then they ordered no3. not much later i phoned up assistant manager to say id like to cancel order and to please return my money. he said too late its already on its way. from Italy (China). when i asked what could be done if i didnt accept delivery he told me he would keep ringing me till i did.so i then got on to customer services (for the 4th time with no luck)and they got the area manager to ring me. he made all the right sounds of being shocked and angered by my treatment from the smarmy managers. said to come to Chester and order something else with a free footstool or go to their Llandudno shop and he would make sure the 2 managers werent in that day.i decided enough was enough and got a full refund. took a while but i got it all back from store and creations and ordered from harveys. had to wait their normal 3 months but boy am i pleased. the difference in quality is amazing. i would urge people not to shop in dfs and i am amazed they are still trading. i have loads of pictures of my 2nd hand furniture(and they are 2nd hand, manager said they sold my 1st faulty one for same price in shop)please take pictures and if possible tape conversations when they come out to you. i tried to keep this short but to be honest ive had to cut things out about lies and threats from dfs staff.

 brodyray at 28th Apr 2013, 07:51AM
Classof1 did a good job with my homework. The speed of service is really good.

 rocking_saul at 20th Mar 2013, 06:40AM
Marketplace for Removal Companies in London, Guildford, Surry, Kingston, Croydon and UK. Offer removal reviews and guides. http://www.theremoval.com/ » You may find here a network of removal companies exist in throughout the UK

 DaynaBen at 6th Mar 2013, 09:16AM
ecoCHOICE Windows & Doors is one of Ontario's leading providers of quality energy efficient replacement vinyl windows; European tilt and turn windows; fiberglass, steel and sliding doors.

 ecochoicewindows at 22nd Feb 2013, 02:35AM
ecoCHOICE Windows & Doors is one of Ontario's leading providers of quality energy efficient replacement vinyl windows; European tilt and turn windows; fiberglass, steel and sliding doors.

 ecochoicewindows at 22nd Feb 2013, 02:34AM
ecoCHOICE Windows & Doors is one of Ontario's leading providers of quality energy efficient replacement vinyl windows; European tilt and turn windows; fiberglass, steel and sliding doors

 ecochoicewindows at 22nd Feb 2013, 02:33AM
Simon & Resnik, Los Angeles bankruptcy attorneys can help with all bankruptcies including
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 stevegraysm at 20th Feb 2013, 09:11AM
Whinging poms. Reading most comments you can see it is a combination of facts, probably most of them exaggerated to little lies. Go on look again, I bet you exaggerated it or lied. I don't work for dreams and the guy who wrote in is obviously an underperformer who expects paying for nothing with an axe to grind, just like a customer who thinks the world has come to an end because their delivery is late... Wow, get a grip.
Available from any business search:- Dreams deliver over half a million beds a year, thousands phone to say thank you for a fantastic service, thousands write letters, thousands come back time and time again, thousands stick up for the company. This whinging pom scenario can be found using every company in england including John lewis who I consider excellent. There are -have a moan sites- for everyone, their entire existence is to collect your email address to sell on.It is not those thousands that seem to get off writing emails, it is only the whinging poms
No one can moan like the brits, no one is less flexible about things that go wrong than the brits, no one is less forgiving than the brits. Every brit thinks they can do better, it is a national pass time.... and it is embarrassing.

 y4fuxake at 19th Feb 2013, 08:59AM
Well what can I say about weather seal apart from they are a pain in my backside all they do is hound people my number is withheld and they still call morning noon and night you can't get peace for them

And I have recently started getting calls about solar panels even though iv told them I live 2 up in a flat they still call I have been informed that solar son as they call themself is part of weatherseal run by the same man I hope he gets these comments and takes a good look at himself and his sorry excuse for a company stop pestering people in there homes what your company does is harassment

I WOULD NOT TRUST THIS COMPANY IF YOU PAID ME

 vickyp27 at 19th Jan 2013, 04:42PM
Well what can I say about weather seal apart from they are a pain in my backside all they do is hound people my number is withheld and they still call morning noon and night you can't get peace for them

And I have recently started getting calls about solar panels even though iv told them I live 2 up in a flat they still call I have been informed that solar son as they call themself is part of weatherseal run by the same man I hope he gets these comments and takes a good look at himself and his sorry excuse for a company stop pestering people in there homes what your company does is harassment

I WOULD NOT TRUST THIS COMPANY IF YOU PAID ME

 vickyp27 at 19th Jan 2013, 04:42PM
Thanks to Vision Publications Group, The small and big businesses in UK and Ireland for their support, over the past few years the Fund has helped more than 500,000 vulnerable children and babies. Vision Group is a corporate associate that works with FFFC i.e. Foresters Fund for Children to support charities

Vardis Ormskirk is a publishing firm operated by Andrew is dedicated to help all those kids in need to get their life on track.

 visionpublicationgroup at 13th Dec 2012, 08:18AM
Our Bankruptcy Attorneys have experience in Chapter 7 Bankruptcy, Chapter 13 Bankruptcy, and Chapter 11 Business Bankruptcy for the Minnesota areas with four convenient locations.
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 bolinlaw at 27th Oct 2012, 08:08AM
Great Legal Service
I highly recommend Attorney David P. Mierswa for any legal matters concerning personal and business matters. David has provided me with great legal advice in and out of Court. The cost of his services is very reasonable, with great results. David helped me and my family to keep and stay in our house. The bank had our place in foreclosure, but thanks to David, in less than a year, the bank agreed to lower the interest rate and modify our loan. Davidtakes his business and his clients very serious and stays on top of his cases. He stays in touch at all times, and gives personal attention to every case he takes. David is a great guy, and second to none as an Attorney. I wouldn't hesitate to call him anytime I need any legal advice or services. --Fidel Lopez (See www.LAW540.com)

 lancevincent2 at 20th Oct 2012, 07:21AM
Can anyone please recommend an alternative company to Trinity Estates? We are in South Wales. Many thanks


 vilamoura at 6th Oct 2012, 02:05PM
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 jedsonack2 at 4th Oct 2012, 05:27AM
Im afraid my recent experience with this company has been so bad I feel totally compelled to post here and on other websites in order that consumers understand what they are dealing with when using a company such as Parcel2Go.

I needed to ship a laptop with mobile phone to a colleague. I packaged the items in a padded laptop bag with internal pockets for both the laptop and cell phone.

The items arrived at my colleague both with smashed screens, considerable damage. I felt assured however as I had opted to pay a considerable amount of money to have them both insured.

After uploading images of the damage and the packaging and several chats using the live chat which is not staffed sufficiently and has large delays in between responses, I eventually heard from one Toni Kay who seemed to be progressing the claim. In short after many emails and several weeks passing they requested that I return the items to them. Why? The damage was considerable and could not be disputed.

They arranged a day for collection on which they did not turn up. In fact they only emailed me half way through the day to advise that the collection had not been booked! I therefore was forced to wait another day at home.

After the collection several more weeks passed along with several more emails which all take far too long to be answered by Toni. They have now advised me that they will not be paying out as the packaging was 'bad'. I'm unsure why a padded case would not be sufficient packaging when indeed that is its purpose. Regardless the goods are well traveled in this case both on flights and and other means of transport and have yet to suffer any damage as a result. Enough said.

The fact of the matter is I felt from the beginning that they were stalling for time and would most likely arrive at a decision which resulted in my loss. In the meantime I have had to purchase another laptop and phone as months have passed in between this decision and the original collection date. The also do not offer any refund either of the original courier costs or the hefty insurance costs, totally brazen!

I have therefore spoken with my local trading standards office who have advised me to initiate a claim against them using the Small Claims Court mechanism in Scotland. This I plan to do. I have been informed that I stand a good chance of winning as any reasonable third party would perhaps have a different opinion to that of Parcel2Go.

I would definitely urge others to think twice about using this company. I am unsure that they are fit for purpose and have found many other instances of people complaining on a variety of websites such as:

http://forums.moneysavingexpert.com/showthread.php?p=54922101
and
http://www.frustratedcustomers.co.uk/complaints_detail.php?SETparam=aWQ9c3RvenI2c2Jyb3NwNXBuaWg1NDM1

 DerekP at 2nd Oct 2012, 02:24PM
Bankruptcy can be frightening especially if you are not prepared for it. Thanks to Bolinske Law firm, they handled my case very professionally and helped me apply for Chapter 11 bankruptcy smoothly. I would highly recommend their services.

 lorasmith at 12th Sep 2012, 05:08AM
Bankruptcy can be frightening especially if you are not prepared for it. Thanks to Bolinske Law firm, they handled my case very professionally and helped me apply for Chapter 11 bankruptcy smoothly. I would highly recommend their services.

Chad Bolinske is a very good bankruptcy attorney.

 lorasmith at 12th Sep 2012, 05:07AM
Hmmmmmm I wonder if this company was once called Thermal k shield?? It does have a very similar name to a company which i spotted on blagger a while ago!!

 bundy at 11th Sep 2012, 12:43PM
I have used Parcel2Go previously and had a smooth collection and delivery with Yodel. However this time things have gone amazingly wrong and the customer service is non-existent! The live chat system is useless, because all the operatives seem to be severely restricted by their Pavlovian response system! It is highly frustrating. This time my parcel wasn't collected on 31st August - rebooked and not collected on 3rd September either! Then allegedly rebooked for today (4th September)- this time with TNT. I am not holding my breath - it is now 3:15pm and they have until 5:30pm to turn up! My customer needs the item and has therefore asked me to refund her money later today if they don't turn up to collect again - I don't blame her! This is quite ridiculous. I am fairly sure that getting a refund for the courier cost will be an unpleasant experience!The most frustrating thing is not being able to actually talk to anyone, there is no telephone number anywhere to be found on their website and when I tried Directory Enquiries - they are not listed on a real telephone number - so don't waste your time.
It makes me wonder just what sort of operation they are actually running!
I will never risk using Parcel2Go again - they are a poor middle-man, providing a tenuous service at best. The last operative I had a live chat with stated there was no guarantee that the parcel would be collected and no guarantee that it would be delivered by the required date!! SO - what is their purpose actually?
BE WARNED

 lindachild at 4th Sep 2012, 12:17PM
I have just had the most frustrating few days caused by the failure of Parcel2Go to ensure that a parcel was to be collected on 31st August. I chose Yodel (never again) and of course they didn't turn up to collect. I had all the useless drivvle with the on-line chat system and ended up having to re-book for Monday 3rd September. Yodel failed to turn up on 3rd as well! So 2 days waiting in - horrendous. The on-line chat was again useless - until I tried a second time at 10:45pm on 3rd September and had a different operative who stated I could have TNT booked and be upgraded to next day delivery because of the problems I had encountered. TNT was booked for today (4th September) and supposedly the collection will take place by 5:30pm. I am not holding my breath.It is now 3pm.
The Parcel2Go operative informed me that there was never a guarantee that the collection would happen - nor was there any guarantee that the parcel would be delivered when it was supposed to be delivered! What sort of service are they then running????
I have used them once before and everything went smoothly - the item was collected and delivered as ordered.
However I will never use Parcel2Go again because of the absolute hassle when things have gone wrong! It is SO frustrating not being able to speak to anyone - there is no phone number available, and the live chat operatives are obviously trained to have Pavlovian responses to problems - I have kept a copy of my dialogues with four different operatives - it's almost robotic!! Awful Company with non-existent customer service. It makes me wonder whether these robotic operatives just decide to have fun - to relieve the monotony of their limited answer capabilities.
BE WARNED!! STAY CLEAR OF THIS LOT!

 lindachild at 4th Sep 2012, 12:06PM
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 jedsonack2 at 14th Aug 2012, 03:18AM
Yes loans asked me and my wife for 59 pounds to prosess my loan for 5000 pounds,the loan never Materialised ,plus my 59 pound Vanished ,Yes loans are Blaggers with fancey advertising ,MY ADVICE IS STAY CLEAR OF THEM . Never pay any money up front for any loan .....I have learned my lesson thanks to ''Yes ,well no' can we con you loans''.

 axelnitrocycle at 23rd Jul 2012, 07:22PM
as an ex employee, i cant believe a company like this can operate the way they do. think the way they treat the customers and the staff is discusting.
i know for a fact, brighthouse CANT involve the police, and they CANT repossess without a court order, they CANT involve any bailiffs, they CANT do anything except harrass and bully you.

if the staff dont perform thats when they bully them, bully them until i just had to leave, im well rid. unemployed now, but well rid. steer clear.

 spillthebeans at 23rd Jul 2012, 09:49AM
hi everyone,
im an ex employee, who has been intimidated bullied by brighthouse, for not hitting my sales targets, i have recently just walked out. never known a company like it. my advice. . . steer well clear. very true they use bullying tactics, even though they say they can call the police, send the bayliffs, the fact is they cant do ANYTHING at all.
The staff are trained to be very very aggressive, the staff are ruled by fear. if they dont hit their targets, there is constant intimidation, there is a lot of slyness and bitching. the job becomes peoples lives. you are expected not to have your lunch hour, and work sometimes 10 hours without a break. if the tills dont balance sometimes you have to stay unpaid, sometimes for up to half an hour. which enrages me. im so glad i walked out.
cant stand that company. the end.



 spillthebeans at 23rd Jul 2012, 09:43AM
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