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Comments:
Beware of this company which supplies radio controlled model items. I purchased a Nitro car from this company. At first the model car looked brand new. But after close inspection I found the fuel tubing spliced the steering left to right was back to front the pull starter was faulty, and the wrong car body shell was incorrect. The nitro engine had been very cleverly cleaned, even though I found that the wrong model fuel had been attempted to be ran through the engine. Nitrotek insist on Model Technics model fuels for their products. Well I took this car for a 2nd opinion, the model shop closest to me straight away noticed it was a Nitrotek car. The man at the model shop told me that he used to supply these cars, but after serious failings in customer service and spare parts, he packed the supply of Nitrotek cars from his shelfs. Atfer taking the GO engine apart, which in the product listing stipulates a Team Ifinity Engine, we found that a different fuel had been ran through the engine. We shortly found out that the engine had been BROKEN IN on Byron fuel. The engine started after a few pull-starts and the car went like a rocket. Shame on you Nitrotek not all people are stupid I have been in modelling for over 25 years. Selling on products which have been sent back to you and then passing them on as new is very bad. Luckily I will be contact Trading Standards.
I wish I had looked at this site before going to DFS, the old sofa's i threw away were better than the ones i had delivered from DFS. the leather on each sofa is different, one is a matt finish one is shiny and a different colour brown. the material cushions were after 3 months full of catches and the sofa bed is so uncomfortable we have to put cushions under the seat cushions. when I called them in I was told that the different leathers were because it's a natural product. I asked him if he'd wear odd shoes, by all accounts that isn't the same. and he said it was acceptable. called the store again, had another day off of work to wait for another man to come, this time I was told they wouldn't do anything about the leather but would get us another full set of cushions plus extra stuffing in the seat cushions to make it more comfotable. I tried to point out the in a few months they would be the same, but was told this was all they were prepared to do. Had another day off to waiting for the cushions and they only had the back and loose cushions and not the seat ones.
To make matters worse my sister and sister in law also ordered new suites just after I had ordered mine and they are both very disappointed, my sister in law's one as already gone back to be put right. We all regret going to DFS and in my opinion they shouldn't still be trading. My 12 year old sofa I got from SCS was in better condition than this new one.
I started a six month fast track course at BTSC back in 2008. I was finally finished in november 2011 (it cost me £1000 extra to do a fast track, what a joke)
Now i don't normally make a habit out of complaining on these sort of sites but i'm frankly sick to death of this company and i just want them out of my life. They are still holding on to my NVQ 3 months later after a string of mistakes that stretch out over three years. I did not manage to get through one single module without having to ring up and complain about something. All they are interested in is taking your money off you and then they leave you hanging around for months and months waiting to get a start date. The worst part was the NVQ. I paid another £1000 to a company that works alongside them on the grounds that they would find me 5 gas related jobs to do for my NVQ lv3. Again i waited for months for this to be sorted out and had to make multiple complaints before the guy actually said to me "We don't have any work. It will be quicker if you find the jobs yourself" So i had to go round begging my friends to let me service their boilers and that cost me £1000!!!! More to the point i'm now starting to think that there is some sort of problem with the NVQ as they wont let me have it and have offered me no reasonable explanation. I am now seeking legal advice.
The one saving grace for this company is that the trainers are good. Aside from that.......it's a complete minger.
Please don't buy Radio Controlled products from this company. I have never known such inprofessional service in my life.I purchased a model Nitro car, prior to XMAS, thought is was BRAND NEW, well it was not. They appear to have had a Radio Controlled car returned to them, re-packaged it up, and sent it out to me. I did not realise until the engine would start, fuel had already been ran through the Nitro engine, Left and right steering was back to front , and the clutch and brake were not set up correctly. The company wanted me to send back to them at a cost of £14.00, at my cost, I had to invest in a new pull start, new fuel, and so far it has cost me over £55.00 to get the radio controlled model car driveable. (another model store has assisted me). Well Nitrotek, I will never order off you again. Becareful, their returns dept assess returned products, and ship them back out to customers whom are none the wiser. shame on you.
We had a rather nasty experience with this accounting firm. In fact we attempted to report them to their governing body but it turns out they're "friends".
Thomas & Woolven was dis-honest in dealing with us even to the point of fraudulently creating documentation that did not previously exist, and forwarding emails from us to a third party who we were in a dispute with... those emails containing assurances that Thomas & Woolven were on their side and referring to us as "Eejits" for questioning false documents.
I purchased a 2009 Peugeot 207 Hdi from Arnold Clark, Huddersfield Branch Last year and half. The car was on 16k miles and when it went to 40k the engine started to make a ratly noise. Arnold Clark Huddersfield said it was the alternator tensioner and quoted me £400!!! My local garage had a look and said it was the timing belt tensioners and the belt could fail any moment. Called Arnold Clark Huddersfield and they said they needed to replace the fanbelt tensioner first and then decide if it was the timing belt tensioner after then can they decide if its under warranty!!!
My local garage laughed his head off, as they said they can id the fault simply by removing the fanbelt and starting the engine, if noise still present then its the timing belt tensioners. If no noise, then its one of the associated bearings or pulleys on the fanbelt mechanism. A simple diy mechanic could have id the fault.
I dont understand Arnold Clark Peugeot, they would have got paid by the manufacture, so why make it hard for the customer when its clearly under warranty and the service book says the timing belt should be changed at 112k under abnormal use!!!
My advise stay away from Arnold Clark Huddersfield, there customer service, after sales service and warranty service stinks. They will find excuse not to honour warranty work, they are more than happy to charge you £75 VAT per hour though with a smile!
I have discovered after my recent purchase at Rix Motor Company that this company is a pleasure to deal with. I found that the staff not only created a warm and friendly atmosphere but were also really accommodating and willing to go that ‘extra mile’. All the staff I spoke to were really knowledgeable on the cars and answered any query that I had. I really could not fault any of the service or experience I had with this company. My new car is perfect! I would highly recommend them to anyone looking for a car, and would definitely revisit them in the future.
I do not rate this company at all. I ordered several bathroom items online on 16th November. I had a technical question about x1 of their items as there was not sufficient data available in the specifications that they listed. I emailed Plumbworld about it, but they said they do not have knowledge on the items they stock and referred me to the manufacturer. Most items were out of stock,so I kept tracking my order online but the expected date of arrival of the out of stock items kept on being pushed back. I contacted them again as I had a Plumber booked for 5th Dec (almost 3 weeks after I placed my order). They said they could not control if the manufacturer kept pushing the delivery date back. this is ridiculous because if a company orders stock from manufacturers & they cannot keep to their obligations then as a company you stop dealing with that particular manufacturer. I asked when I would receive my delivery if I canceled the items that were still out of stock, but I still have not received a reply and so I have had to cancel the Plumber who was booked to fit my bathroom as I have no idea if or when I will ever receive my items from Plumbworld. I am now going to cancel my whole order and go to a local dealer for my suite. At least I will be guaranteed to receive it on time.
Do not trust Bid TV. It is impossible to return anything heavy because of the cost. It is equally impossible to get Bid TV to arrange collection. I have sent 20 emails (all numbered) and left at least 6 telephone messages. I am considering legal action.
They are 'at it' again!! I had a phone call on Monday 24th October 2011 to request a cheque for £195 for advertising in a Police Diary late last year. They are supposed to be collecting a cheque by Courier today. They are in for a shock!!!!
I am intrigued to read all the comments about Trinity - I thought it was just my estate that was unhappy with them! I live in an apartment building managed by them and the service charge has just gone up to over £1,000 a year, for which we get an appalling service. Not only that but when we checked the breakdown of what we are paying for it includes two charges (one for inspection and one for maintenance) of a children's play area - which we don't even have on our estate!!! When someone queried this they were told the money stays in Trinity's accounts until such day when we do have one - so far we have been paying for this for three years and still no sign of a play area. They are basically taking our money for nothing. Not happy to say the least.
I have just started a small second hand book shop and and decided to use parcel2go because Amazon wont let you deliver to them in person or by car! Well I have sent 3 parcels, 1 to peterborough and 2 to Milton Keynes. A distance from where I live of 20 miles. Quite simple you would think. One of the parcels ended up in Droitwich depot and has suddenly disapeared! It can only be theft as someone has searched the depot unsuccesfully. I have been offered 20 quid, the maximum without the insurance. The live chat has been hopeless and I want to speak with someone at the droitwich depot if anyone has any ideas
I had contacted 02 and Carephoneware house to disconnect my line due to the bad service received over the years. 02 and carphone warehouse then started to make me offers which I could not resist. I was offered 1100 minutes anytime any network for £18:50 a month. So I agreed to renew my contract. On 18th August 2011 they wrote to me wrote to me thanking me for staying with 02 and detailing the package they placed me on. I was shocked to learn that I had been offered a £15:50 plan with only 600 minutes. I have tried calling their customer service and retention team all day. I have been cut of 4 times after detailing the nature of my call and each time the agent never bother to call me back on my mobile. I have demanded that they listen to the transcript and the two managers have promised to do this and come back. Nothing has been done.
I have now made a formal complaint, online, through an e-mail and through registered delivery. Their service is appalling and you can never get through to the initial person who dealt you the wrong cards. This is the second time they have breached my contract by signing me up to a plan I had not agreed to. The staff are trained at this and this is why these problems are recurrent. Charles Dunstan doesn’t even bother to deal with the complaints either. You are better off with a company with its call centre in India, than 02 and car phone warehouse. A simple query cannot be dealt with over the phone, you must write in and complain for a small ting to be rectified. None of the staff take ownership of cases
I had a terrible time with Fitness First. I signed up for a year after specifically telling the sales rep that I absolutely needed to take a yoga class and this was half of the reason for joining. A week after I joined they closed the studio for refurbishment. I called the manager to speak to him about this and he dodged my calls. I call at least seven times, and left messages each time. I emailed him. He completely ignored me. I mailed and emailed the head office. They also ignored me. I cancelled my membership, because I considered their ignoring me (not closing the studio for a few weeks) a breach of contract.
I cancelled my direct debit with them and then a few weeks later, they pushed the transaction through anyway, as if I had walked into the gym and made a Point-of-sale transaction. Luckily Natwest refunded the money to my account, after I explained to them I had cancelled the membership. Then I reported my debit card as lost, destroyed it, and got a new one from the bank and Fitness First did not have the details to that one, so they could not pull that trick again.
They then referred my account to a collection agency. This does not bother me too much. I will never pay them as long as I have a choice about it. Fitness First is a dishonest, dirty, despicable company and they should go out of business for giving such shoddy service. Please spread the word: Avoid them! They are among the worst gyms you can join.
I bought my husband a Tungsten and Gold wedding ring to replace his old gold one, about 2 years ago. Within a year the gold band around the middle had started to come away from the Tungsten, meaning that he was now worried to wear it in case he lost the gold. We went back into Samuels and were told that as we had no proof that we bought the ring there, there was nothing they could do. CLearly there was a ring exactly the same in the display case, but not good enough. I left it a while and called their Head Office where I spoke to a lovely lady who dealt with the issue very quickly and found the transaction (we actually spent more than £400 in there that day). I was told to go into the store and see the manager. We were greeted by a sales girl who spoke to the manager, he would not actually speak to us himself, and we were told we could choose something to the value of the ring. We looked around the store and there was really nothing there we wanted, we especially did not want the same ring again as I had replaced it and we didn't trust the ring. Got told to ring Customer Services again, which we did to be told that they need to send it away for quality control purposes, if it is deemed to be faulty ( an independent jewellers already said it is) then they will CONSIDER a refund. Having read on here of experiences in "quality control" I am not holding my breath!
I highly recommend Appel and Cie financial advisors in Montreal. They have helped me and my husband tremendously with our financial planning and business, and have helped us prioritize our spending and saving. As a result of the analysis laid down by Appel's councellers and financial administators we have comfortable savings cushions for our home and business.
I was amazed to read the comments on this side, I was recommended to check it out by a trainee! I completed my NVQ's and ACS there recently. I choose BTSC because it had the best facility that I had seen compared with the colleges in the area, the trainers genuinly cared, and I knew I could get my certs there as quickly as possible. I got everything I expected and I couldnt be happier, I was proactive I got my own; van, tools and work and I haven't been busier!!
People should see it for what it is: a great training facility and quick way to get into profession and to become a professional! Great facility, great teachers, I would recommend it!
I bought a three seater recliner from DFS 18 months ago and the cushion on the side I sit on sank so much it was hurting my back and legs, I telephoned the Carlisle Store (where I got it) and they sent a man out to have a look, he replaced the cusioning on the sunk side and it is now back to normal, he said it may do the same again in about another 18 months and when/if it did I had to phone again and they wouls repair it as many times as required within the 5 year warranty time, I could not ask for any better to be honest, everything else about the sofa is fine including the electric reclining, well done DFS
Hello, I recently joined LA Fitness and as of yet have not paid my first fee but plan to. but I am now training at a UTC and want to quit LA fitness as it is awful in comparison. my friend also wanted to quit so one day he went out for a fag and when he came back in he hopped the barrier and and gave some abuse to the employee as he did. the next day the manager came up to him and said did you call the employee a prick? my mate said no, no you have got it all wrong, I called him a f**kin d**khead. (sorry for the language) the manager walked away stunned then soon called him into her office. he was saying too the employees is he sees them outside of the gym he will batter them. so the manager had no choice but to ban him from the gym and terminate his contract. not the most obvious way to get out of your contract but effective. me and my friend are going in there to have a fight soon. hope this helps in any way at all lol
I worked for Arnold Clark last year, as a service advisor
I sypthise with all your comments as working there was a nightmare, all they are interested in is bonus and if your ser manager does not meet their bonus requirements you get it in the neck also I believed that the customer came first and everyone was treated the same but that's not case in their eyes I had little training and had to learn myself as no one is that willing to help, I loved working with all the customers but as for the staff?? The sales don't care about the car after sold so it's left to service to dealt with it! I think it's a complete joke Arnold Clark I would never buy a car there nor would I recommend it they don't care about the customers it is all pound sign to them, what I have found also is the service plans they sell you cover two services for two years but many new cars only require one service every two years so if anyone has been sold these plans or is looking into please check as this is a regular promblem and they don't do anything after the service plan had been sold!!!! And with regards to comment I was not dismissed I left due to the lack of customer service and the way I myself and customers were treated they are happy to take your money but not happy to listen to your views
Preferred Moving & Storage serviced me on Saturday, September 12th, 2009. I thought I would take a minute to let you know how pleased I was with the services provided.
The two men, CHUCK and FRANK, were simply wonderful. All business, quick, efficient and knowledgeable about what they were doing. I soon discovered that there is an ART to moving and I had the best crew one could ask for.
Needless to say it will be my pleasure to let any and everyone know about your company and the fantastic job they can expect to have should they decide to use your services.
Please ex personnel help iv recently started with space and was receiving two hundred pounds which lasted a few weeks ( honeymoon) period after this my wages have been ridicules each week as I have been spending twice my wages on fuel each week I was on the verge of leaving from pressure from my partner not being able to cover bills etc but much to my pride and not being a quitter and having invested a lot of money and time ( working 14 hours a day ) I gave myself a week and low and behold I started selling and proved the doubters wrong the thing is I'm told I am on commission only and I will not be receiving my 200 every week do these guys pay? And will I get what is due to me and my family please someone help
LA fitness pursuaded my 17 yr old to sign a contract against my wishes.
I ring to cancel within 48 hrs and let them know I didn't sign a parental agreement. I thought it was simple and they want to set an example.
I find the manager is being very personal.
Head office don't accept calls so no way of cancelling at all. Emails are not aknowlegded.
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Visitors to the site are reminded that the details contained within user comments are uncorroborated and as such should not be read as fact but as the opinion of the person who left the comment.
Comments:
To make matters worse my sister and sister in law also ordered new suites just after I had ordered mine and they are both very disappointed, my sister in law's one as already gone back to be put right. We all regret going to DFS and in my opinion they shouldn't still be trading. My 12 year old sofa I got from SCS was in better condition than this new one.
Now i don't normally make a habit out of complaining on these sort of sites but i'm frankly sick to death of this company and i just want them out of my life. They are still holding on to my NVQ 3 months later after a string of mistakes that stretch out over three years. I did not manage to get through one single module without having to ring up and complain about something. All they are interested in is taking your money off you and then they leave you hanging around for months and months waiting to get a start date. The worst part was the NVQ. I paid another £1000 to a company that works alongside them on the grounds that they would find me 5 gas related jobs to do for my NVQ lv3. Again i waited for months for this to be sorted out and had to make multiple complaints before the guy actually said to me "We don't have any work. It will be quicker if you find the jobs yourself" So i had to go round begging my friends to let me service their boilers and that cost me £1000!!!! More to the point i'm now starting to think that there is some sort of problem with the NVQ as they wont let me have it and have offered me no reasonable explanation. I am now seeking legal advice.
The one saving grace for this company is that the trainers are good. Aside from that.......it's a complete minger.
Thomas & Woolven was dis-honest in dealing with us even to the point of fraudulently creating documentation that did not previously exist, and forwarding emails from us to a third party who we were in a dispute with... those emails containing assurances that Thomas & Woolven were on their side and referring to us as "Eejits" for questioning false documents.
My local garage laughed his head off, as they said they can id the fault simply by removing the fanbelt and starting the engine, if noise still present then its the timing belt tensioners. If no noise, then its one of the associated bearings or pulleys on the fanbelt mechanism. A simple diy mechanic could have id the fault.
I dont understand Arnold Clark Peugeot, they would have got paid by the manufacture, so why make it hard for the customer when its clearly under warranty and the service book says the timing belt should be changed at 112k under abnormal use!!!
My advise stay away from Arnold Clark Huddersfield, there customer service, after sales service and warranty service stinks. They will find excuse not to honour warranty work, they are more than happy to charge you £75 VAT per hour though with a smile!
I have now made a formal complaint, online, through an e-mail and through registered delivery. Their service is appalling and you can never get through to the initial person who dealt you the wrong cards. This is the second time they have breached my contract by signing me up to a plan I had not agreed to. The staff are trained at this and this is why these problems are recurrent. Charles Dunstan doesn’t even bother to deal with the complaints either. You are better off with a company with its call centre in India, than 02 and car phone warehouse. A simple query cannot be dealt with over the phone, you must write in and complain for a small ting to be rectified. None of the staff take ownership of cases
I had a terrible time with Fitness First. I signed up for a year after specifically telling the sales rep that I absolutely needed to take a yoga class and this was half of the reason for joining. A week after I joined they closed the studio for refurbishment. I called the manager to speak to him about this and he dodged my calls. I call at least seven times, and left messages each time. I emailed him. He completely ignored me. I mailed and emailed the head office. They also ignored me. I cancelled my membership, because I considered their ignoring me (not closing the studio for a few weeks) a breach of contract.
I cancelled my direct debit with them and then a few weeks later, they pushed the transaction through anyway, as if I had walked into the gym and made a Point-of-sale transaction. Luckily Natwest refunded the money to my account, after I explained to them I had cancelled the membership. Then I reported my debit card as lost, destroyed it, and got a new one from the bank and Fitness First did not have the details to that one, so they could not pull that trick again.
They then referred my account to a collection agency. This does not bother me too much. I will never pay them as long as I have a choice about it. Fitness First is a dishonest, dirty, despicable company and they should go out of business for giving such shoddy service. Please spread the word: Avoid them! They are among the worst gyms you can join.
People should see it for what it is: a great training facility and quick way to get into profession and to become a professional! Great facility, great teachers, I would recommend it!
I sypthise with all your comments as working there was a nightmare, all they are interested in is bonus and if your ser manager does not meet their bonus requirements you get it in the neck also I believed that the customer came first and everyone was treated the same but that's not case in their eyes I had little training and had to learn myself as no one is that willing to help, I loved working with all the customers but as for the staff?? The sales don't care about the car after sold so it's left to service to dealt with it! I think it's a complete joke Arnold Clark I would never buy a car there nor would I recommend it they don't care about the customers it is all pound sign to them, what I have found also is the service plans they sell you cover two services for two years but many new cars only require one service every two years so if anyone has been sold these plans or is looking into please check as this is a regular promblem and they don't do anything after the service plan had been sold!!!! And with regards to comment I was not dismissed I left due to the lack of customer service and the way I myself and customers were treated they are happy to take your money but not happy to listen to your views
The two men, CHUCK and FRANK, were simply wonderful. All business, quick, efficient and knowledgeable about what they were doing. I soon discovered that there is an ART to moving and I had the best crew one could ask for.
Needless to say it will be my pleasure to let any and everyone know about your company and the fantastic job they can expect to have should they decide to use your services.
piggy at 1st Feb 2011, 07:36PM
I ring to cancel within 48 hrs and let them know I didn't sign a parental agreement. I thought it was simple and they want to set an example.
I find the manager is being very personal.
Head office don't accept calls so no way of cancelling at all. Emails are not aknowlegded.
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