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I wish I had seen this website before ordering my boots. I placed my order 2 months ago and they took my money straight away. 2 months down the line and after numerous emails to which I only ever get an automated reply and subsequent phone calls which you are greeted everytime with an answer phone message, still no boots. I cannot believe these people are still trading. These boots were my christmas present and after being made redundant we can't afford to lose this amount of money. I will never ever use this company again and wouldn't advise anyone to use them. I understand we have had adverse weather conditions and they couldn't get into work. But why didn't they use that time contacting their very unhappy customers. No one has ever had the courtesy to reply to my email or even call. I have now passed this onto my credit card company to get my money back. I no of someone who went to Duo of Bath and they received there boots within 2 days. So I think I will go there once I've got my money back. The fitted boot store obviously does not understand Customer Service. I Will never ever consider using them again !!!!!!!
hi all, i have kind of the same prob only i havnt ordered any boots.........yet, not likely to now ive see all ur comments, though i would suggest you all contact watchdog cos we cant be the only ones who cant find boots that fit our calfs!!! i hope to find a reputable company very soon
good luck getting your boots or cash back
sophie
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Visitors to the site are reminded that the details contained within user comments are uncorroborated and as such should not be read as fact but as the opinion of the person who left the comment.
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good luck getting your boots or cash back
sophie
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