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Company Name
Car Trans Spain
Marbella
Malaga
Spain
29680
Sector
Transportation service

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Visitors to the site are reminded that the details contained within user comments are uncorroborated and as such should not be read as fact but as the opinion of the person who left the comment.




Comments:

This report is a carefully edited piece that replaces the name of the Company that was responsible for the transportation of the car in question with that of his agent.It is bogus.

It has been posted under a similar sounding but different name ie. Silvercruiseralmeria rather than silvercruiser in an obvious attempt to mislead.

It was left to Car Tran Spain to resolve the complaint although they were not directly responsible to the client,me the real silvercruiser, under the terms of the CMR.

This incident has been fully resolved by Car Tran Spain to my satisfaction and not by the originally contracted company as per the rules of the CMR.

I have forwarded a copy of this bogus posting to my solicitor as it is pretty obvious in whose interest it would be to edit in the name of Car Tran Spain.

Silvercruiser.

 SilverCruiser at 27th Apr 2010, 01:05PM
In July of 2009 I contracted Car Trans Spain to transport my prized PT Cruiser Cabriolet from Spain to the UK.

When Car Trans Spain contacted me I was told upon collection that it would delivered to my UK address on the 12th of July. With assurances of a professonal service and guarantees of care I relinquished my Cruiser to Car Trans Spain and arranged my flight back to the UK to ensure I would be at the delivery address when the car arrived.

The car did not arrive on Monday the 12th of July as Car Trans Spain assured on collection. I then contacted Car Trans Spain to find out what was causing the delay, they did'nt even have the courtesy to call and tell me that there would be a delay.

Car Trans Spain then informed me that the transport lorry was not in a roadworthy condition and would have to be repaired before I could have delivery. This work would cause a delay of approximately 7 days and I would have to hire alternative transport at my own expesne.

Another 7 days passed when I receive the call that my PT Cruiser Cabriolet is about to be delivered by Car Trans Spain asking me if I knew if there was a jet wash near by. Why I asked him my suspicions aroursed. Only to be informed that a little oil or something had leaked from another vehicle onto mine while on the transporter.

"Not onto the canvas roof" I asked.
"I dont know" came the reply. Obviously lying and I knew at that point something was seriously wrong with my car.

The transporter arrived and it was instantly obvious that it was substantially more than, "a little oil or something."

I was absolutely gutted. The car was covered in not only corrosive fluid but also rust, metal debris and what looked like metal filings. All from the 15 year old heap that was parked above it on the transporter. The hood was saturated and the fluid had filed the passenger door, was rotting all the seals and had even melted the window wipers.

Luckily my brother was there when Car Trans Spain dumped my Cruiser in the local High street and helped me move the car to my house.

Billy the driver then jumped into his cab saying that he would forward the insurance details as unfortunately he did'nt have them to hand. Most professional transporters would, I would have thought, had such information to hand. But not so with Car Trans Spain.

I would'nt let Car Trans Spain transport my boys old pedal cart let alone a prestiege motor.
YOU HAVE BEEN WARNED!

 silvercruiseralmeria at 13th Apr 2010, 11:55AM


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