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Comments:
Used to be a good, great-value for money company. However, the last couple of times I've ordered have been a disaster.
I ordered in December - 5 weeks later and no reply to all attempted contact, I posted on a well known kids forum of my problems. The owner of this forum contacted hedgepig for me and 1 week later I get my order, with an apology of sorts (I was actually made to feel bad by the owner for bothering her).
Silly me, I ordered again in May. Now 7 weeks down the line with no replies to contact again (phone,email) and no reply to the kind lady who owns the forum (whose aid I enlisted once more and attempted to contact the owner even by mobile). I am now seeking chargeback. By the way, there was no delay in taking payment from my card.
Beware!
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Visitors to the site are reminded that the details contained within user comments are uncorroborated and as such should not be read as fact but as the opinion of the person who left the comment.
Comments:
I ordered in December - 5 weeks later and no reply to all attempted contact, I posted on a well known kids forum of my problems. The owner of this forum contacted hedgepig for me and 1 week later I get my order, with an apology of sorts (I was actually made to feel bad by the owner for bothering her).
Silly me, I ordered again in May. Now 7 weeks down the line with no replies to contact again (phone,email) and no reply to the kind lady who owns the forum (whose aid I enlisted once more and attempted to contact the owner even by mobile). I am now seeking chargeback. By the way, there was no delay in taking payment from my card.
Beware!
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