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I to am having problems with CPW, never in my life have i been treated with such distian by a company, I'll explain quickly of my dispute. Back in 2007 i phoned CPW to inform them that i was going travelling and didnt want to re-new my 12 month contract with them as wouldnt be using the phone, was told by them that i had agreed to an 18 contract I disputed this and asked them to listen to the sales call, chased them up twice explained again that i was living the country and could they please listen to the sales call as i am sure that i wouldn't have agreed to an 18 month contract, but no call back, i then carried on paying for 6 months up to the 12 months, even though the phone was not being used and the the D/D got cancelled when i was away. Fast forward to 2010 i now have a black mark on my credit file, phoned them explained the story, ok sir will listen to the sales call and back within 5 working days, after 8 days i had to call them, told by c/s that a note had been left that because i didn't follow the correct disconnection procedure i had no case but all i want them to do is listen the sales call, simple really but no, i have treid calling a further 4 times to speak to the complaints team to clarify a few points but no call back, finally sent an email and had a reply which restated the disconnection thing but also looks like the person who responded didnt properly research the case or didnt bother at all, i am now getting Otelo involved, was willing to pay it off as never had a bad debt before, but they have got me mad now, i had a perfect credit history all my life, i now wanrt to start up my own small business but cannot at the moment because these thugs have ruined it and won't even bother listening to me, what if they had said i'd signed a 36 month contract would i just have to pay it based on their word??? very sad that a company like this can potentially ruin people credit history due to their incompentent staff and general disregard for their customers
CARPHONEWAREHOUSEE O2 ARE THE WORSE MOBILE PHONE PROVIDERS THEY RIP YOU OFF AND CHARGE YOU FOR SERVICES NOT USED. ALL THE CUSTOMER SERVICES ARE TRAINED TO DO IS TO TAKE MONEY FROM YOU.
I WANTED TO END MY CONTRACT SO HAD TO PAY EXTRA, 76.00 THEN DECIDED TO HONOUR IT SO CARRY ON PAYING BY DD, TO MY SURPRISE NOW THAT I HAVE RECEIVED MY PAC CODE THEY WANT A FURTHER 80.00 SO WHERE HAS MY 76.00 GONE!!!
I AM FED UP WITH THEM AND THIS HAS TO STOP, WE NEED TO BOYCOTT THIS COMPANY AND THEN RUN THEM OUT OF BUSINESS, THIS IS THE ONLY WAY!!!
LETS DO IT, START BY TELLING ALL FRIENDS AND FAMILY TO AVOID AT ALL COSTS, STAND OUTSIDE CW SHOPS TO LET PEOPLE KNOW THEY MAKING A MISTAKE, WRITE TO LOCAL NEWSPAPERS. SET UP BLOG ON FACE BOOK, TWITTER ETC, THEY NEED TO BE STOPPEC
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Visitors to the site are reminded that the details contained within user comments are uncorroborated and as such should not be read as fact but as the opinion of the person who left the comment.
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YOU WILL REGRET IT
I WANTED TO END MY CONTRACT SO HAD TO PAY EXTRA, 76.00 THEN DECIDED TO HONOUR IT SO CARRY ON PAYING BY DD, TO MY SURPRISE NOW THAT I HAVE RECEIVED MY PAC CODE THEY WANT A FURTHER 80.00 SO WHERE HAS MY 76.00 GONE!!!
I AM FED UP WITH THEM AND THIS HAS TO STOP, WE NEED TO BOYCOTT THIS COMPANY AND THEN RUN THEM OUT OF BUSINESS, THIS IS THE ONLY WAY!!!
LETS DO IT, START BY TELLING ALL FRIENDS AND FAMILY TO AVOID AT ALL COSTS, STAND OUTSIDE CW SHOPS TO LET PEOPLE KNOW THEY MAKING A MISTAKE, WRITE TO LOCAL NEWSPAPERS. SET UP BLOG ON FACE BOOK, TWITTER ETC, THEY NEED TO BE STOPPEC
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