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I took my Samsung phone to Civic Telecom to get it unlocked for use on any network and they did so while I waited. On leaving the shop I found it no longer worked at all. I returned straightaway and the technician told me the phone must be blacklisted. I explained that was not possible as I had owned it since new. He then said the antenna must be faulty and that I could leave it with them but I might have to pay to have it repaired. I explained that it had worked perfectly with absolutely no problems at all right up until the instant they unlocked it. The technician remained insistent that I might have to pay to have it repaired. I paid £10 to have my phone unlocked and now it no longer works at all.
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