Visitors to the site are reminded that the details contained within user comments are uncorroborated and as such should not be read as fact but as the opinion of the person who left the comment.
Comments:
I have alway held respect for the advice sites such as martin lewis money saving expert and the other sites for the help and support they give.
I have lately been surfing the site mse and have concerns re the abuse aimed at disabled posters on the benefits threads and disability forum. It is for this reason I have chosen no longer to use them, as I can myself see there is conflict on the threads.
Advice given to some posters is not correct and to be fair the terms and conditions of the site does warn of this as replies come from an open forum. But there is a grave failing in the site that if the person whose advice you dare to counter as in giving your advice which is different from yours gets nasty, then the forum is not adequately moderated.
There is a number of posters who are described by a few other posters as a troll. These trolls/posters like to ridicule a person for posting a thread re disability issue and can be quite viscious to extent of demoralising a person they do not know.
One poster not troll it has to be said keeps refering to the disabled as leading a champagne lifestyle in their view compared to JSA and wether intentional or not it is upsetting people just trying to live with an illness and afford care and mobility. The person who started the thread asked for this poster to not post again as felt had to justify even asking the question when in fact it should have got a straight forward, polite reply.
A number of posters told the rude person that they were rude and out of order and that the post would be reported. Ages later the posts were still there for others to view and the rude poster was getting worse and attacking others for daring to contradict and question when they were only doing so to make sure the person asking the question got informed advice.
The disability and dosh forum is being attacked by a troll who keeps posting insulting rude threads aimed at the disabled ranging from refering to flinging muck to put it simply to sexual acts and these offensive posts are taking too long to remove and posters are asking why is it taking so long as other forums are more proactive in removing them and yet have much less funding?
If you dare to ask a persistant rude poster to respect the polite advice that they themselves got as there is no moderation to stop the attacks on people, then you are asked to not reply to the poster or get banned quite promptly by the site team, others have been banned who have been good advisors for no real reason.
Why are they not so quick to remove the insulting and troll posts?
You see if mse as it is a big site could spend as much time as it does advertising itself on the tv though martin lewis then it could also perhaps set up a monitor on the disabled and benefit forums they would be able to control the outrages of rude posters quickly when receiving a report.
As it is people are getting upset that it takes hours if not days to remove offensive and abusive posts targeted from trolls with an issue or angst and vulnerable posters asking for help are left to wonder why asking as simple question has deserved attack.
It seems mse protect the rude posters with a benefit of the doubt policy to extent poster becomes abusive, yet when another concerned poster asks them to stop and person asking question asks them to stop, then they are allowed to continue with the abuse due to the lack of prompt forum moderation.
If a poster dares reply to a troll as it is getting out of hand, the concerned poster is threatened with banning, whilst the abuser is allowed to continue, having learnt nothing due to actions of mse uk, they dont even openly post on a thread to say this is not acceptable behaviour, stop or we will ban you for example, like you see on other forums. They prefer the problems to be out of site out of mind and show no visible moderation. therefore making a person wonder why they asked for advice there in the first place.
Surely mse uk can afford a moderator who can openly post on threads and keep order whilst at the same time promptly to be fair in office hours at least remove the deeply offensive trolls especially posting of a sexual nature.
Untill they do if you need advice and are disabled, I truly worry for what you may receive on mse uk, because the replies can get very personal and hurtful just for the fact you are diabled asking for advice which counter acts the efforts of all the true helpers.
There are other forums to be fair who are better moderated, but that vulnerable person aware of mse due to wide mention may not know that.
If you ask a question of the site team or raise an issue they do not want to answer, they simply remove the thread, when it is neither abusive or confrontational.
I have closed my membership and gone elsewhere so it will not upset me more, but just wanted to warn others that you will not feel alone if insulted and finding you are not supported by site team. You may however receive helpful and friendly back up form other posters, but one by one these posts are removed for daring to point out that a post has offended someone, yet the offending post is often left for others to read and poster allowed to continue due to benefit of the doubt policy.
How would you feel if asking for help re claiming a benefit for the fact you cannot now work to find yourself told you should not be drinking champagne and watching sky tv, when it does not answer you question and you already know not to expect such a lifestyle. Demoralising the vulnerable as forum has no announced etiquette in such a situation to nip it in the bud.
I have given advice on mse since it first began but now am too exhausted by the constant abuse and arguments to continue. I am also sick of seeing potential good advisors recently pushed away for common sense replies that could so simply be done by site team if they looked after their forums better.
Do we need the grief when their are other forums out there?
Do I think mse is willing to learn by its feedback?
Add a comment about this blagger
Visitors to the site are reminded that the details contained within user comments are uncorroborated and as such should not be read as fact but as the opinion of the person who left the comment.
Comments:
I have lately been surfing the site mse and have concerns re the abuse aimed at disabled posters on the benefits threads and disability forum. It is for this reason I have chosen no longer to use them, as I can myself see there is conflict on the threads.
Advice given to some posters is not correct and to be fair the terms and conditions of the site does warn of this as replies come from an open forum. But there is a grave failing in the site that if the person whose advice you dare to counter as in giving your advice which is different from yours gets nasty, then the forum is not adequately moderated.
There is a number of posters who are described by a few other posters as a troll. These trolls/posters like to ridicule a person for posting a thread re disability issue and can be quite viscious to extent of demoralising a person they do not know.
One poster not troll it has to be said keeps refering to the disabled as leading a champagne lifestyle in their view compared to JSA and wether intentional or not it is upsetting people just trying to live with an illness and afford care and mobility. The person who started the thread asked for this poster to not post again as felt had to justify even asking the question when in fact it should have got a straight forward, polite reply.
A number of posters told the rude person that they were rude and out of order and that the post would be reported. Ages later the posts were still there for others to view and the rude poster was getting worse and attacking others for daring to contradict and question when they were only doing so to make sure the person asking the question got informed advice.
The disability and dosh forum is being attacked by a troll who keeps posting insulting rude threads aimed at the disabled ranging from refering to flinging muck to put it simply to sexual acts and these offensive posts are taking too long to remove and posters are asking why is it taking so long as other forums are more proactive in removing them and yet have much less funding?
If you dare to ask a persistant rude poster to respect the polite advice that they themselves got as there is no moderation to stop the attacks on people, then you are asked to not reply to the poster or get banned quite promptly by the site team, others have been banned who have been good advisors for no real reason.
Why are they not so quick to remove the insulting and troll posts?
You see if mse as it is a big site could spend as much time as it does advertising itself on the tv though martin lewis then it could also perhaps set up a monitor on the disabled and benefit forums they would be able to control the outrages of rude posters quickly when receiving a report.
As it is people are getting upset that it takes hours if not days to remove offensive and abusive posts targeted from trolls with an issue or angst and vulnerable posters asking for help are left to wonder why asking as simple question has deserved attack.
It seems mse protect the rude posters with a benefit of the doubt policy to extent poster becomes abusive, yet when another concerned poster asks them to stop and person asking question asks them to stop, then they are allowed to continue with the abuse due to the lack of prompt forum moderation.
If a poster dares reply to a troll as it is getting out of hand, the concerned poster is threatened with banning, whilst the abuser is allowed to continue, having learnt nothing due to actions of mse uk, they dont even openly post on a thread to say this is not acceptable behaviour, stop or we will ban you for example, like you see on other forums. They prefer the problems to be out of site out of mind and show no visible moderation. therefore making a person wonder why they asked for advice there in the first place.
Surely mse uk can afford a moderator who can openly post on threads and keep order whilst at the same time promptly to be fair in office hours at least remove the deeply offensive trolls especially posting of a sexual nature.
Untill they do if you need advice and are disabled, I truly worry for what you may receive on mse uk, because the replies can get very personal and hurtful just for the fact you are diabled asking for advice which counter acts the efforts of all the true helpers.
There are other forums to be fair who are better moderated, but that vulnerable person aware of mse due to wide mention may not know that.
If you ask a question of the site team or raise an issue they do not want to answer, they simply remove the thread, when it is neither abusive or confrontational.
I have closed my membership and gone elsewhere so it will not upset me more, but just wanted to warn others that you will not feel alone if insulted and finding you are not supported by site team. You may however receive helpful and friendly back up form other posters, but one by one these posts are removed for daring to point out that a post has offended someone, yet the offending post is often left for others to read and poster allowed to continue due to benefit of the doubt policy.
How would you feel if asking for help re claiming a benefit for the fact you cannot now work to find yourself told you should not be drinking champagne and watching sky tv, when it does not answer you question and you already know not to expect such a lifestyle. Demoralising the vulnerable as forum has no announced etiquette in such a situation to nip it in the bud.
I have given advice on mse since it first began but now am too exhausted by the constant abuse and arguments to continue. I am also sick of seeing potential good advisors recently pushed away for common sense replies that could so simply be done by site team if they looked after their forums better.
Do we need the grief when their are other forums out there?
Do I think mse is willing to learn by its feedback?
NO.
Back