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Comments:
OH how i wish we had read this site before we did business with these jokers.
I would be here all night if i detailed the problems with this companies product and total lack of customer service.
basically we suffered firstly a total lack of installation information, incorrect cupboard design, absolutley no customer support despite being promised that we had a project manager to contact at Manchester. He just didn't exist.
They never once rang back as promised, we had to constantly harass them until we eventually found a solution to the cupboard design problem which took about 2 months to resolve. Even then we have had to accept a poor design solution, but being so fed up we have accepted it.
If this stops one person from doing business with these jokers it will have been worth the effort of writing this review.
On not use this company. Kitchens Direct are a joke - the worst service I have ever had - the whole thing has been a disaster - almost said from start to finish unfortunately the job still isn't finished. Use anyone but these cowboys - do yourselves a favour. I read unfavourable reviews and thought - 'Oh mine will be ok" - how wrong could I be. Avoid!
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Visitors to the site are reminded that the details contained within user comments are uncorroborated and as such should not be read as fact but as the opinion of the person who left the comment.
Comments:
I would be here all night if i detailed the problems with this companies product and total lack of customer service.
basically we suffered firstly a total lack of installation information, incorrect cupboard design, absolutley no customer support despite being promised that we had a project manager to contact at Manchester. He just didn't exist.
They never once rang back as promised, we had to constantly harass them until we eventually found a solution to the cupboard design problem which took about 2 months to resolve. Even then we have had to accept a poor design solution, but being so fed up we have accepted it.
If this stops one person from doing business with these jokers it will have been worth the effort of writing this review.
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