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I ordered an MP3 player from Dell at the start of August. They were offering a price that was a few pounds cheaper - nothing fantastic. Then the confirmation came, with a delivery a month later!!!
And when I said I wanted to cancel, they say it's not possible, I'd have to arrange a return.
But why is it not possible?
It isn't a computer. They aren't building it for me.
Are they so incompetent they can't cancel an order weeks in advance? And if they are so overwhelmed with demand, can't they just send "my" order to some other customer.
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Visitors to the site are reminded that the details contained within user comments are uncorroborated and as such should not be read as fact but as the opinion of the person who left the comment.
Comments:
And when I said I wanted to cancel, they say it's not possible, I'd have to arrange a return.
But why is it not possible?
It isn't a computer. They aren't building it for me.
Are they so incompetent they can't cancel an order weeks in advance? And if they are so overwhelmed with demand, can't they just send "my" order to some other customer.
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