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Comments:
Beware of "Real Leather" furniture.
Purchased Suite from furniture village Trafford Park Manchester together with 5 year insurance.
After 4 years, even with proper care and cleaning, the top layer of the leather started peeling off.
The product sales brochure stated that it was "Real Leather" (I have a copy). Found out that the leather was "Bicast Leather" i.e. reconstituted leather fibers with a PVC coating on top. It is this PVC coating that was peeling of the sofa in several places.
Spoke to Manager who said it wasn't covered as the 5 year warranty only covers sofa structure not leather. Insurance is no help either as only covers accidental damage.
Beware. The sofa you purchase may not last more than 4 years due to poor quality coverings and you will not have any recourse.
Always ask what "real leather" is. Bicast leather is usually shiny and will scratch easily when you gently run your finger nails over it.
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Visitors to the site are reminded that the details contained within user comments are uncorroborated and as such should not be read as fact but as the opinion of the person who left the comment.
Comments:
Purchased Suite from furniture village Trafford Park Manchester together with 5 year insurance.
After 4 years, even with proper care and cleaning, the top layer of the leather started peeling off.
The product sales brochure stated that it was "Real Leather" (I have a copy). Found out that the leather was "Bicast Leather" i.e. reconstituted leather fibers with a PVC coating on top. It is this PVC coating that was peeling of the sofa in several places.
Spoke to Manager who said it wasn't covered as the 5 year warranty only covers sofa structure not leather. Insurance is no help either as only covers accidental damage.
Beware. The sofa you purchase may not last more than 4 years due to poor quality coverings and you will not have any recourse.
Always ask what "real leather" is. Bicast leather is usually shiny and will scratch easily when you gently run your finger nails over it.
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