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I recently bought a gift voucher online for a xmas gift, to find out that 5 days later the gift card is still in the process of being printed, they refused a refund....and I was charged an extra £2.50 processing fee and it still hasnt been processed. Not happy took customer services over 10 mins to answer the phone and then she sounded lie she didn't want to be there at all. Some customer services......
I'm disgusted with their costumer service. There is no one to answer the phone. But it's "24/7"!!! I would never ever buy from them again. There is nothing that you can write feedback on their website. I think they know how bad they are. I will send emails to my friends for not to buy any ticket from them. Yuck...
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