Visitors to the site are reminded that the details contained within user comments are uncorroborated and as such should not be read as fact but as the opinion of the person who left the comment.
Comments:
This is a review of the estate agent part of the company.
I have been interested in a property on the books of Poole Townsend, PT, and required more details about it. Obtaining information from the estate agents is harder than getting blood from a stone in my experience. A request was sent off with some simple questions and it took over 2 weeks to get anything back, and then the questions weren't all answered.
Later when checking the details about when it was marketed, I found that what PT said differed to what information I found out from Rightmove (from an estate agent friend who has access to see more details than the normal public). PT said the property had been on the market for 6 months before it was reduced to its current price, which it has stayed at and continually on the market. From my friend, it can be seen that the initial price was only for 1 month before it was reduced. Also, it was taken off Rightmove at odd periods and put back on. PT said it had always been on the market and it was due to moving offices why it appeared to be removed from Rightmove. What changing offices had to do with a totally separate website I am at a loss to answer.
When an offer was put in it took over a week for an answer, no quick call or e-mail to indicate that the vendor was still making a decision from PT which would be normal practice just to keep me updated. Each time I did chase later on PT always said they were just about to ring me. What a coincidence, every time!
The offer was turned down and there was no proper feedback by PT as to thoughts from the vendor, just a not accepting. From previous experiences with estate agents, I have always had better feedback with reasons. Estate agents are supposed to be doing the hard work and finding out all about both sides and trying to help the sale go through, this is what they are paid to do, well supposedly.
PT are totally unhelpful and it is easy to see where the stories about estate agents come from.
This isn't the case for Hopper's in Yorkshire who has provided lots of details about properties they have, answered all questions, been pro-active and professional. They are a credit to estate agents and I would recommend them totally, unlike PT who I wouldn't touch with a barge pole.
Add a comment about this blagger
Visitors to the site are reminded that the details contained within user comments are uncorroborated and as such should not be read as fact but as the opinion of the person who left the comment.
Comments:
I have been interested in a property on the books of Poole Townsend, PT, and required more details about it. Obtaining information from the estate agents is harder than getting blood from a stone in my experience. A request was sent off with some simple questions and it took over 2 weeks to get anything back, and then the questions weren't all answered.
Later when checking the details about when it was marketed, I found that what PT said differed to what information I found out from Rightmove (from an estate agent friend who has access to see more details than the normal public). PT said the property had been on the market for 6 months before it was reduced to its current price, which it has stayed at and continually on the market. From my friend, it can be seen that the initial price was only for 1 month before it was reduced. Also, it was taken off Rightmove at odd periods and put back on. PT said it had always been on the market and it was due to moving offices why it appeared to be removed from Rightmove. What changing offices had to do with a totally separate website I am at a loss to answer.
When an offer was put in it took over a week for an answer, no quick call or e-mail to indicate that the vendor was still making a decision from PT which would be normal practice just to keep me updated. Each time I did chase later on PT always said they were just about to ring me. What a coincidence, every time!
The offer was turned down and there was no proper feedback by PT as to thoughts from the vendor, just a not accepting. From previous experiences with estate agents, I have always had better feedback with reasons. Estate agents are supposed to be doing the hard work and finding out all about both sides and trying to help the sale go through, this is what they are paid to do, well supposedly.
PT are totally unhelpful and it is easy to see where the stories about estate agents come from.
This isn't the case for Hopper's in Yorkshire who has provided lots of details about properties they have, answered all questions, been pro-active and professional. They are a credit to estate agents and I would recommend them totally, unlike PT who I wouldn't touch with a barge pole.
Back