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I recently found two debits on my credit card for Fonesure. I'd never heard of them and investigated, discovering they are a mobile phone insurance company. I don't have a mobile phone so I was seriously concerned.
After going through my credit card company, I discovered Fonesure were claiming I'd taken out a policy with them when I bought a camera in December. They further claimed they'd sent me an email and as they had "proof" I'd read it, I'd therefore agreed to the policy. Total and utter ********.
First, reading something is not the same as agreeing. Second, I archive all my emails and they go back well into the 1990s. I've never received one from them. Further, there's no way they could have proof that I'd received the email as I block return receipt requests and have inline images blocked to prevent spam tactics.
Further investigation of Fonesure reveals they have a history of this sort of thing. A customer buys a product, phone or camera, from a retailer and a few months later starts seeing monthly debts go to Fonesure for policies they've never heard of or agreed to.
I have recently changed my mobile contract to 3g and this company just started a direct debit from my account without any paperwork or my permission the only way they could have got my bank details is through the mobile phone company's so beware!
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Visitors to the site are reminded that the details contained within user comments are uncorroborated and as such should not be read as fact but as the opinion of the person who left the comment.
Comments:
After going through my credit card company, I discovered Fonesure were claiming I'd taken out a policy with them when I bought a camera in December. They further claimed they'd sent me an email and as they had "proof" I'd read it, I'd therefore agreed to the policy. Total and utter ********.
First, reading something is not the same as agreeing. Second, I archive all my emails and they go back well into the 1990s. I've never received one from them. Further, there's no way they could have proof that I'd received the email as I block return receipt requests and have inline images blocked to prevent spam tactics.
Further investigation of Fonesure reveals they have a history of this sort of thing. A customer buys a product, phone or camera, from a retailer and a few months later starts seeing monthly debts go to Fonesure for policies they've never heard of or agreed to.
It's extremely dodgy to say the least.
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