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Comments:
Sales man comes out first and starts with the line " I am not a salesman" so you know what you are dealing with straight away. One of his other lies was "we do not deal with flatpacks". Bottom line was we paid 4k for a kitchen and got delivered a load of flatpacks!!! They sent somebody around to put them together in the end so no harm done I suppose but I would not trust them with your cash I am afraid. Merchandise is of a decent standard but is it worth the hassle at the end of the day?
So unprofessional. service sucks and especially when speaking to the managers, who couldn't careless.. they never return your call when you leave a message, even if you chase and chase.
so many faults with the work, the installation manager couldn't careless when we asked him to attach the mirror at eye level, he did it so it reaches my waist, expecting me to sit on the floor practically when I look in the mirror. use multilines instead, much more worth your money! this company is probably going to close down as they are severely facing cashflow problems. you don't want to get stuck with having paid yet no results.
This company are a bunch of cowboys make no mistake about it. Set up my agreement back in March and not until early November was the work complete(still not to a great standard) Dont get me wrong, the product is ok, Its just the contract fitters they get to do the work(Honestly if i had a months training as a kitchen fitter I could have done as good a job)
I went with this company as a result of being able to find no negative comments about them whatsoever so i haven't beaten myself up too much about my choice.
I had a list of 20 faults which include worktop not being secured down, marks on worktop, cupboards not lined up properly to name a few.The list was endless. They did correct much of this but if you want compensation forget it, they fob you off saying only when all work is complete can it happen, best advice is steer clear and save your cash please people
had an awesome kitchen from them, even though 4 weeks sounds long its well worth it. fitters worked really hard and the attention to detail really showed by the end. would recommend them to anyone looking for a new kitchen.
i used them because my parents did and i didnt know if i was going to be able to afford a made to order kitchen but now i cant believe it, now its in, well worth every penny, and my friends think its cost me an arm and a leg, and my girlfriend has started to cook more which is awesome.
The Product is great but the Service is Disgusting. They Expect you to take out their finance even if you don’t want it as they wont offer you a reduced price without it! They say it will cost no interest if paid up within 4 months but there's a £75 set up fee they failed to mention so it costs you more. They say they will refund the £75 but im still waiting. We have the kitchen all boxed up here but it hasn’t been fitted! We were promised it by 11th December due to Christmas & im looking at a shell of a kitchen as i write. NO Communication at all, I have chased them over & over & still they do not get back to me. The regional Manager Patrick O' Brien is infuriating & patronising. He doesn’t listen when you speak and talks over you. He Makes you feel like you are inconveniencing him! He Said he has a “mate” who will come & fit the kitchen for us as they don’t have any fitters available until next year. I gasped at how unprofessional He is/they are but we reluctantly agreed as the company Betta living put the money into your bank account to pay the fitter only if you are happy when they have finished. This Mate, Name unknown! was supposed to come Monday 17th and now he wont be here until Weds 19th so we are scared he is going to rush the job to be finished before Christmas Day! I will keep you posted on the outcome. Karen
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Visitors to the site are reminded that the details contained within user comments are uncorroborated and as such should not be read as fact but as the opinion of the person who left the comment.
Comments:
so many faults with the work, the installation manager couldn't careless when we asked him to attach the mirror at eye level, he did it so it reaches my waist, expecting me to sit on the floor practically when I look in the mirror. use multilines instead, much more worth your money! this company is probably going to close down as they are severely facing cashflow problems. you don't want to get stuck with having paid yet no results.
I went with this company as a result of being able to find no negative comments about them whatsoever so i haven't beaten myself up too much about my choice.
I had a list of 20 faults which include worktop not being secured down, marks on worktop, cupboards not lined up properly to name a few.The list was endless. They did correct much of this but if you want compensation forget it, they fob you off saying only when all work is complete can it happen, best advice is steer clear and save your cash please people
i used them because my parents did and i didnt know if i was going to be able to afford a made to order kitchen but now i cant believe it, now its in, well worth every penny, and my friends think its cost me an arm and a leg, and my girlfriend has started to cook more which is awesome.
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