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Comments:
Ordered a cat bed before Christmas was told it was not in stock until January so canclled the order in line with DSRs. They promised a refund which has still not been received over two months later. The only thing we have received are insulting emails, one of them suggesting that we see the samaritans because we have asked for our money back! Be very careful if you are going to do business with them; we are just about to take them to the small claims court.
Ordered goods - no delivery, no refund. Noone answers the phone - calls are transferred to a voice mailbox.
The refund was promised within 30 days - 2 months passed and still no money. The company communicates via rare emails with no valid information - "we are looking into your situation; thanks for letting us know".
Avoid at all costs!
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Visitors to the site are reminded that the details contained within user comments are uncorroborated and as such should not be read as fact but as the opinion of the person who left the comment.
Comments:
The refund was promised within 30 days - 2 months passed and still no money. The company communicates via rare emails with no valid information - "we are looking into your situation; thanks for letting us know".
Avoid at all costs!
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