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Comments:
Listen everyone. They are as bad as it gets but don't despair.
It takes a lot of work but you can get rid. They truly are as bad as it gets and we were paying nearly £2,000 a year. Well, it was edging that way. We had deficits, works took ages to do and then we were charged a fortune. They were unspeakably rude too.
What I did was prepare a letter and I sent it to all flat owners on my development and asked tenants to pass it on.
Out of this initial bit of canvassing a core residents group was formed. Remember you only need 51 per cent of flat owners to want to get rid and you are legally able to remove them.
Once we had the correct level of support we shortlisted new managing agents and ivestigated legal fees. The Leasehold Advice Centre in Guildford managed our RTM process. It is probably worth giving them a call from an information point of view.
We found a new agent and as of Monday the RTM company took over. Our buildings insurance is already over £2,000 cheaper for a start and we are sure Trinity will have left us in a bad position financially but at least we can take control and hopefully later in the year will be better off.
I see not much has been posted about this infamous company recently. I have tried without success.
I along with all you other poor souls cannot express how bad this company is, how disrespectful they are to leaseholders who voice concerns and how they refuse to listen to complains.
Please avoid this company if you can or you will live to regret it.
If anybody is interested in giving witness statements which will be used in court to prove the avarice and mismanagement and dishonesty of this company please contact me via this site and I will respond to you. We have just discovered a fire alarm and emergency light system which has been charged for but never maintained. We have an independent report to that effect and that constitutes fraudulent charge. As an organisation, we intend to bring Trinity to book in the courts to finally nail their coffin and recover the monies falsely claimed.
If anybody is currently looking at legal action we will gladly offer our weight behind your action and will give statements.
We are managed by Trinity too and they have been nothing but a nightmare for 3 years on our estate in Farnborough, Hants. Is there anyone else who owns property in Farnborough who is also managed by Trinity? We might be able to offer some advice regarding everything we've been through so far and vice versa. We've got a long way to go, but hopefully we can see some light at the end of the tunnel!
Hi there,
I am fully aware of the problems and issues that many have with Trinity Estates; especially regarding the cost of Buildings Insurance.
I am an Insurance Broker working for Europe's largest independent Insurance broker and am more than happy to provide a very competitive quotation to any RTM companies or any RMC's looking to go RTM. Because of our size we have a huge amount of buying power and, because of this, we are able to provide the cheapest premiums around.
Please do let me know if this is of interest to you.
Regards,
I'm dealing with an RTM (Right to manage) expert who is eager to move fast and start the process to remove Trinity. It was only after I told Trinity of this that I got a call from the regional manager. They seam to not give a toss until they are threatened with the sack. We are suffering the identical problems as all others on the board, high service change, paying 200% above the price for contractor services, very high and increasing yearly insurance premiums.
Trinity Estates have a company debt of £2.5m, I wonder who will be paying this bill for them?
I hate this company, they are expensive and deliver a substandard service. £1400 per year service charge for a flat with no lift is outrageous - it was only 700quid last year and no epxlination from Trinity as to why its doubled.
I've been trying to join the FaceBook group (http://www.facebook.com/#!/group.php?gid=206839046390) but still waiting membership confirmation.
Hoping that the moderator of the group reads this as i too have a flat in the Deanery southampton, and I would dearly love to rid the estate of this inadequate mangement company.
You will more than likely not get your sinking and decoration funds back because there are no funds. We were told to have our building decorated and we asked for evidence that there was money in our decoration fund, after lots of calls, emails etc. they admitted that there were in fact no funds at all either in the sinking fund or the decoration fund.
We removed Trinity Estates as the management company from our apartments back in April 2010. It is now March 2011 and they will not release the sinking and redecoration funds for the block to the new management company.
This industry needs regulating, and until the government do this people should seriously consider whether to buy properties of this kind.
A totally useless company.
Many landlords and leaseholders like myself pay more than £150.00 per month on charges, and for the last two years, they’ve delivered very little in terms of services. The internal communal areas are always filthy – with the carpets not being cleaned for long periods of time. Litter abounds the external areas and many parts of the complex which was only completed last year is already falling into disrepair due lack of care from Trinity Estates. They are a total rip-off and we feel that the way they treat their customers is tantamount to theft. Why do they continue to collect monies from the landlords and leaseholders when the service provided by Trinity Estates is almost zero?
yes i realised last week that
http://www.ottimops.com
is owned by trinity.the way they are doing it is all for there benifit as in signing a 3 year contract for gardening,window cleaning ect...therefore keeping the services if and when they lose the control on the building.
I would like to point people in the direction of the following website:
http://www.thetruthaboutsolitaire.co.uk/
Whilst they are campaigning against one particular group of companies (ie not Trinity) - they are also seeking reforms to leasehold law.
There is some fantastic information available there, and many helpful people with a wealth of knowledge on the kind of business Trinity run.
Don't take it lying down, you CAN do something about it!
ps, we STILL await final accounts from Trinity - yet more thumbs down!
Been trying to make a comment on here for nearly 2 months but nothing shows up. Just a note for those of you who have trusted contractors on site, be careful, Trinity are starting to bring in their own contractors Ottimo, the directors of which are the same directors as Trinity.
There appear to be problems posting comments about Trinity Estates. I have contacted Blagger directly without any response. Don't just think Trinity have no further complaints, they just seem to be blocked.
has anyone had recent challenges to communal / landord/s electricity or other utilities supplies? I have become aware of brokers negotiating reductions in utility bills and taking 50% of the savings. I speculate that some managing agents may be entering such agreement and not passing on savings to leaseholders.
jsm1976,
Your posts are very interesting and we're about to move into a block of flats (12) which is currently managed by trinity with what appears incredibly high maintenance costs. When we moved in as renters we weren't aware of trinity but one leasholder wrote us a letter explaining they wanted to set up a residents association. I would be very interested in what is involved, who to talk to and how to effectively tackle them.
Many thanks
Well, it has been over 12 months, but we have removed Trinity via RTM.
We can actually see where our money is going now, though still can't see where it went over the last few years as Trinity are still to furnish us with 100% of information (no surprise there).
As a development, we have agreed to keep up the same level of payments for 12 months, to build up a reasonable reserve, then drop to a more desireable figure.
I would recommend RTM, the fact that you know what is happening to your home, and the fact you have a say in it is priceless. This is something large managing agents seem not to realise - it's not all about the bottom line to leaseholders.
Just a concluding word; most people think that they have 'bought a flat'in a similar way to buying the freehold of a house, but we've all learned that there is an enormous difference in Britain. In buying a lease we are purchasing a contract which someone else has written and in reality you cannot change it.
This all started with the end of serfdom ( landed slavery) in the Middle Ages when Serfs became types of Freemen and were charged rent and given responsibilities as set down by the Lord of the Manor ( Landlord) in the 'copy' of a document that was dropped on them. This 'Copyhold' eventually became Leasehold and still retains an unfair bias towards the Freeholder Lord of the Land.( and the Ground Rent Trader gang etc.)
This Government and the Master of the Rolls think that this situation is a 'fair balance', so companies like Trinity have their tacit backing to continue as they are and they know it. Leaseholders in other developed countries don't have to put up with this nonsense, but if we buy a lease in Britiain this is what we are letting ourselves in for and nobody tells us at the time. It's the old favourite - Caveat Emptor'!
Under the feudal system of leasehold in the UK, supported by the Establishment ( Crown, Law, Landed Landlords, Aristocracy in the House of Lords etc. and the offshore Protectorates like the Isle of Man), these unscrupulous management companies will continue to be able to exploit leaseholders. If you Google 'leasehold problems' you'll see numerous sites with common problems of exhorbitant insurance charges, contractor fiddles etc., but nothing will be done about it unless you can go RTM and they know that only some can.
I live in a relatively new and fairly large development (5 years) in north london, which is managed by trinity. We are experiencing many of the problems cited on this blog and are in the process of setting up a resident's association.
Our initial aim is to fight for improvements in the quality of life. However working to get rid off trinity is also on the table. we understand we need 51% of residents (leaseholders) to achieve this; if below this figure then we could take it to tribunal with lease?
Still our problems rumble on. Trinity did a runner in December before they got pushed. Believe me there is no closure when it comes to Trinity. Is anyone here prepared to make statementsa submissible in a court of law to expose how they steal peoples money under the pretext of building management. Has anybody noticed how the same contractors turn up. Let me know if you have any contractor you are suspicious of and lets check out their directors and see if any of them are from Trinity. Insurance is already an issue and this is a road of great interest to the revenue. Lets see are there any other conflict of interests.
We moved away from this company in March this year for the reasons stated by many others. If you have done so or plan to do so be very careful if Trinity Estates is written into your lease as the management company. We have lost one sale of our apartment because of Trinity's refusal to co-operate with our solicitor. We are about to embark on another sale and our estate agent advises us that the sale of another apartment is in jeopardy because of Trinity is refusing to answer enquiries or co-operate.
If anybody has had a similar experience please let us know.
Add a comment about this blagger
Visitors to the site are reminded that the details contained within user comments are uncorroborated and as such should not be read as fact but as the opinion of the person who left the comment.
Comments:
It takes a lot of work but you can get rid. They truly are as bad as it gets and we were paying nearly £2,000 a year. Well, it was edging that way. We had deficits, works took ages to do and then we were charged a fortune. They were unspeakably rude too.
What I did was prepare a letter and I sent it to all flat owners on my development and asked tenants to pass it on.
Out of this initial bit of canvassing a core residents group was formed. Remember you only need 51 per cent of flat owners to want to get rid and you are legally able to remove them.
Once we had the correct level of support we shortlisted new managing agents and ivestigated legal fees. The Leasehold Advice Centre in Guildford managed our RTM process. It is probably worth giving them a call from an information point of view.
We found a new agent and as of Monday the RTM company took over. Our buildings insurance is already over £2,000 cheaper for a start and we are sure Trinity will have left us in a bad position financially but at least we can take control and hopefully later in the year will be better off.
I along with all you other poor souls cannot express how bad this company is, how disrespectful they are to leaseholders who voice concerns and how they refuse to listen to complains.
Please avoid this company if you can or you will live to regret it.
If anybody is currently looking at legal action we will gladly offer our weight behind your action and will give statements.
I am fully aware of the problems and issues that many have with Trinity Estates; especially regarding the cost of Buildings Insurance.
I am an Insurance Broker working for Europe's largest independent Insurance broker and am more than happy to provide a very competitive quotation to any RTM companies or any RMC's looking to go RTM. Because of our size we have a huge amount of buying power and, because of this, we are able to provide the cheapest premiums around.
Please do let me know if this is of interest to you.
Regards,
Trinity Estates have a company debt of £2.5m, I wonder who will be paying this bill for them?
I've been trying to join the FaceBook group (http://www.facebook.com/#!/group.php?gid=206839046390) but still waiting membership confirmation.
Hoping that the moderator of the group reads this as i too have a flat in the Deanery southampton, and I would dearly love to rid the estate of this inadequate mangement company.
Thanks
You will more than likely not get your sinking and decoration funds back because there are no funds. We were told to have our building decorated and we asked for evidence that there was money in our decoration fund, after lots of calls, emails etc. they admitted that there were in fact no funds at all either in the sinking fund or the decoration fund.
This industry needs regulating, and until the government do this people should seriously consider whether to buy properties of this kind.
Many landlords and leaseholders like myself pay more than £150.00 per month on charges, and for the last two years, they’ve delivered very little in terms of services. The internal communal areas are always filthy – with the carpets not being cleaned for long periods of time. Litter abounds the external areas and many parts of the complex which was only completed last year is already falling into disrepair due lack of care from Trinity Estates. They are a total rip-off and we feel that the way they treat their customers is tantamount to theft. Why do they continue to collect monies from the landlords and leaseholders when the service provided by Trinity Estates is almost zero?
yes i realised last week that
http://www.ottimops.com
is owned by trinity.the way they are doing it is all for there benifit as in signing a 3 year contract for gardening,window cleaning ect...therefore keeping the services if and when they lose the control on the building.
http://www.thetruthaboutsolitaire.co.uk/
Whilst they are campaigning against one particular group of companies (ie not Trinity) - they are also seeking reforms to leasehold law.
There is some fantastic information available there, and many helpful people with a wealth of knowledge on the kind of business Trinity run.
Don't take it lying down, you CAN do something about it!
ps, we STILL await final accounts from Trinity - yet more thumbs down!
Your posts are very interesting and we're about to move into a block of flats (12) which is currently managed by trinity with what appears incredibly high maintenance costs. When we moved in as renters we weren't aware of trinity but one leasholder wrote us a letter explaining they wanted to set up a residents association. I would be very interested in what is involved, who to talk to and how to effectively tackle them.
Many thanks
We can actually see where our money is going now, though still can't see where it went over the last few years as Trinity are still to furnish us with 100% of information (no surprise there).
As a development, we have agreed to keep up the same level of payments for 12 months, to build up a reasonable reserve, then drop to a more desireable figure.
I would recommend RTM, the fact that you know what is happening to your home, and the fact you have a say in it is priceless. This is something large managing agents seem not to realise - it's not all about the bottom line to leaseholders.
This all started with the end of serfdom ( landed slavery) in the Middle Ages when Serfs became types of Freemen and were charged rent and given responsibilities as set down by the Lord of the Manor ( Landlord) in the 'copy' of a document that was dropped on them. This 'Copyhold' eventually became Leasehold and still retains an unfair bias towards the Freeholder Lord of the Land.( and the Ground Rent Trader gang etc.)
This Government and the Master of the Rolls think that this situation is a 'fair balance', so companies like Trinity have their tacit backing to continue as they are and they know it. Leaseholders in other developed countries don't have to put up with this nonsense, but if we buy a lease in Britiain this is what we are letting ourselves in for and nobody tells us at the time. It's the old favourite - Caveat Emptor'!
Our initial aim is to fight for improvements in the quality of life. However working to get rid off trinity is also on the table. we understand we need 51% of residents (leaseholders) to achieve this; if below this figure then we could take it to tribunal with lease?
Any advice on this would be appreciated.
Rahil
Have Trinity managed to Silence Blagger, as they have managed to silence the FSA? and all those poor leaseholders who are still involved with them.
We have left Trinity now and life is improving daily, despite Trinity still not handing over all the information we are entitled to have.
If anybody has had a similar experience please let us know.
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