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| Betta Living | I was approached in my local supermarket by Betta Living in September and the Reps I spoke to were very helpful and informative. I had been looking into having a bespoke fitted kitchen and had been quoted by several DIY and high street companies and also by Space Kitchens, I found them all to be pushy and overbearing. I reluctantly agreed to have a betta living designer visit my home in Coventry to design my kitchen and do a costing. The designer arrived on the date arranged and bang on time, his name was Anthony Webster, he had a shaved head but was dressed smartly, looked a little like a debtcollector lol, I fully expected him to be intimidating, however thankfully I never judge a book by its cover. He was a perfect gentleman, I gave him a bit of a hard time to begin with because of my previous experiences with other kitchen companies.He was very understanding, very patient and very proffessional. He made my wife and myself feel very at ease and put no pressure on us at all. He took the time to design the kitchen for us and although me and Julie kept changing our minds on the layout and the door choice he was very empathetic to our needs. The price he gave us was very fair and we decided to order a Kitchen on the night. Before he left he went through every detail with us again and reassured us on every point we made and answered every question. He left us with his business card, his mobile number, his home phone number and his e-mail address, and told us that if we had any questions we could contact him at any time and he would be willing to advise us should we need any help. He called us on the day of hte Survey visit to make sure the surveyor was there on time, he called us on the delivery day to make sure the kitchen was deliverd on time and as advertised, and he called us on completion day to make sure we were happy with everything. Our kitchen was installed withing 4 weeks and looks beautiful, I would recommend Betta Living to anybody. It has been a very refreshing experience to deal with somebody so proffessional and honest. I have since passed on his number to three of my friends and relatives and am happy to report that they have received the same high standard of service as I have from the same designer. I am planning on inviting Anthony and his family to our home for dinner next week as a thank you for taking such good care of us and restoring our faith in proffessional callers.  TTStone at 12th Oct 2009, 08:20PM |
