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| La Fitness | I'm having a complete nightmare with La Fitness and am just absolutely exhausted from it all. I'm 6 months pregnant and back in October (so over 3 months ago) I asked the membership services team to provide me with a copy of my contract. I wanted to cancel my membership as not using the gym because of pregnancy. The state of the swimming pool at my club is disgusting and used it once and once only. Anyway, membership services couldn't find my contract and asked via email what i wanted to do. I emailed and said cancel my membership - if they didn't have a contract then technically i have no terms and conditions. Gave them one months notice on the email and heard nothing more. Until the rampage of texts and letters. I returned every text and letter asking for the person who had signed the letter, left numerous messages but never got a call back. I finally got a call first week of Jan from ARC debt company... I didn't understand at first who they were but they are hideous. The way they speak to me is just disgusting. I've explained i am 6 months pregnant and don't need the threat of solicitors and baliffs. They are chasing 1x month missing payment and suddenly they are saying i owe £281!!! I am so scared by all this as just don't know how to get them to go away. They are now saying that i agreed to a 'verbal' contract back in June 09 so i am still in contract and there are only 3 ways out of a contract - redundancy, dr note or die!! I've spoken to Consumer Direct who have been helpful but they keep telling me to send recorded delivery letters, to which i get absolutely no response. They have also said i don't need a dr note by law and to send them the t&c's. La Fitness say they don't have any cancellation t&c's they can email me as its all verbally honoured! My last resort is to get a dr note to prove i am pregnant and not really up to using the gym equipment. I'm just cross that i have to go to the hassle of getting a dr appt for something soooooo stupid, i really feel as if i am wasting my time and the dr's time. I just hope this works and gets them off my back. My advice is to never get involved with La Fitness. Following reading other posts they are just cowboys and con-artists. What else can i do to stop their bullying behaviour? I'm not sure who is the worst - La Fitness or ARC credit management! Will this affect my credit ratings? Sorry for the long rant but any words of advice would be greatly appreciated.  Jojo1 at 24th Jan 2010, 05:07PM |
