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| The Plumbing Academy | Would not touch this place. Bloke that owns it gone bust, did not get my qualification onto gas safe register in time as bloke that runs it did not pay certification people. Last i heard it had gone into liquidation and he's still trading under different name . If you speak to most big trade suppliers they will tell you the same. |
| Granite Offers | this is the worst company i've ever used, not only did they forget to come and fit my granite worktops, but they then tried to palm me off to some other random company & expected me to pay the difference. Very unprofessional, don't answer your calls when there is a problem & just bury their head in the sand hoping it'll go away. use this company at your peril. valerie_wallace at 26th Jul 2010, 03:14PM |
| Kitchens Now Simply Kitchens The Kitchen Factory Outlet Vance Miller Kitchen Dreams Kitchens 4 Less | simply kitchens are the worst company and i wish i had never paid them, my kitchen has bits missing doors damaged things wrong size, could go on and on ! have waited since may for replacements or a least a phone call, cant get hold of them by phone, call gets cut off constantly, have written and emailed, but sadly still waiting. 60% of the kitchen is no good. STOP THIS COMPANY ... helenpoole1 at 26th Jul 2010, 01:51PM |
| Space Kitchens | These fools are still at it! I have been phoned 5 times since my last post and offered a new kitchen, including being told my post code area has been selected for a special offer. This despite politely declining the first time and telling them that I am not interested in dealing with Space Kitchens. They are either very pushy or pretty dumb - I'm guessing the latter! Also, I see positive posts for the company on this site soon after negative feedback from customers. Is it just me or does Space get its staff to do tailor-made blags? andy_johnson at 26th Jul 2010, 11:13AM |
| Jamster | Im 12, i have been saving up my pocket money for 2 months now, i thought that i will get my favourite song as a ringtone. I did not even get the song, not half of it or a quarter of it NONE, they took £5.08 of me, i needed that money for when i go to France to see my nana. I was crying my eyes out because i never realised they would steal from me. im Discusted, im freaking repulsed, they refuse to give my money back, i have heard it sead, that i should sue him, which i will, if he refuses to give my money back, i will, im absolutly REPULSED AND DISCUSTED they dont care how old you are, they just want money. They did not even say they would charge. I am sooooo angry. I wish my mummy was here,im crying now as i type this. How could they do this. I feal so cheated. maddey72 at 25th Jul 2010, 07:56PM |
| R & A Cars Wolverhampton | This dealer is typical of those that give the car trade a bad name. After having given assurances to them that I would buy a car provided that it was as described in their advert, insured it and purchased an air ticket to fly from Scotland to Birmingham, the day before I was due to collect the vehicle I received a text saying "Sorry the car is sold". Although the website appears reasonably professional, they operate from a private house with no garage facilities, so you have all been warned! stables555 at 25th Jul 2010, 12:01PM |
| Muglamania | Thankyou so much for the personalised mug. My sons teacher will love it. Will defo be back again. C Blandford huwjulien at 25th Jul 2010, 08:34AM |
| Topaz Hairdressing | Terrible, walked in and asked for my hair thinning out with a little off the length and walked out with half of the length gone. It's the worst haircut I've had in at least 5 minutes and the hairdresser making excuses about how "It's always a bit harsh at first" or "I only like mine about 2 weeks after I have it done" don't inspire confidence for future customers Avoid. Idunno at 24th Jul 2010, 10:59PM |
| Financial Services Ombudsman | Don`t waste your time, they failed to apply the required due care and attention to the evidence I supplied and ignored the most serious of complaints against a Bank that had ignored the Banking Code and applied an unequitable correction to their error, they got dates and amounts incorrect or out of sequence, actually contradicted written evidence in favour of the Bank even got my address incorrect and it took them two years to also fail to apply an equitable correction to a Banks error. Most Companies if complained to that they had failed to apply the required due care and attention would investigate matters - not the FSO suehfx at 24th Jul 2010, 03:44AM |
| The Aa | Daughters car broke down on the inside lane of a 40mph dual carrigeway. The AA deemed it to be a ''live lane'' & told her to phone the police to ask them to move it to a safe location. Police told her it was safe for recovery & even when she & the police told the AA, the AA would not attend. They say they are only allowed to assist when the vehicle is out of the traffic flow also they are not allowed to attend ''live lane'' incidents without the express permission of the relevant authorities. I'd have thought most roads mean it would not be out of the traffic flow!! They also do not record such calls, only log them against the initial request. This means they do not have a full record of what was said!! They do not tell people this in their adverts!! Even an AA patrol man was surprised that they didn't attend! Cost of local company was £150 vat. Other companies have assured us they would have attended. We are changing provider. bowlerchappie at 23rd Jul 2010, 10:20PM |
| Simply Kitchens/kitchens Now Or Whatever Your Name Is | we made a big mistake by touching this lot,my wife seems to be under some illusion that they may in fact deliver the rest of our cupboard doors and the belfast sink and fittings and the granite worktops if they even exsist but their designer has no guts and answer his phone .we sent the first delivery back as the doors were scratched and side panels then they were instructed to deliver after 16.00hrs but arrived at 06.20am so my wife had to check it quickly still some doors missing or not able to fit cupboards when we opened the box holding the sink it was cracked and no one had been in the room where the delivery was placed as you could not move in there,so they must have known the sink was a bad one,when my wife has called the office the lady on the other end must get paid bonus if she could be as obnoxious as possible well she must be on mega money as she is one nasty b...h and has no feelings for the stress that her company can cause and remember what goes around comes around, i shall be praying for your demise and the grim reaper to knock on your doors. llwynypia at 23rd Jul 2010, 08:05PM |
| Samsung | We had an issue with our Fridge/Freezer which was out of warranty by 6 months. They arrived within 24 hours, changed many parts with a professional service and all at no cost. I will definitely be purchasing from Samsung in the future, no other company provides service like this anymore. vanillacokeblue at 23rd Jul 2010, 07:07PM |
| Easy Jap Parts Ltd | Same thing happened to me. They sent me 3 damaged parts worth over 300 pounds. I am trying to get a refund but they keep asking me to send the parts back at my own expense which will cost me about 100 pounds as the body parts are big. Im taking advice on my local Trading Standards and also reported to Birmingham Trading Standards with the help of a representative lawyer Im willing to get my full refund and compensation for solicitor charges and all the hassle. Horrible company, terrible costumer service, my suggestion would be do not argue with them over the phone as they will tell you the same thing again every time. Send in writing and report all your movements to your lawyer and local TS office. The parts supposed to be mint according to them arrived completely damaged and all I hear is: They were mint when we shipped them out! Honestly not my problem, they broke the law by not delivering goods in satisfactory conditions, as customer I was treated like rubbish and they shouldn't be trading at all. My final comment would be to buy your parts somewhere else. tota85 at 23rd Jul 2010, 05:26PM |
| Halfords | I recently purchased a bike from the St.Pauls Bikehut on my company's Cycle2work scheme and with regret, have been entirely let down by the customer service of Halfords. First, when browsing for a bike I visited both the Wandsworth Halfords and the St.Pauls Bikehut on two occasions - not once did a member of staff offer me any assistance, which was almost enough to make me not buy from Halfords but as I wanted to purchase a Boardman Bike I had little choice. When I finally went into the St.Pauls Bikehut to purchase the bike on Thursday 17th June, a member of staff only asked if I wanted any assistance once I had placed three items on the counter. I was told I would have a two week wait (max) for my road shoes as they were out. The staff member informed me the bike would need to be delivered to the store; as I was on holiday from Saturday 19th June to Saturday 26th June, I asked if it would be possible to collect the bike on Sunday 27th June. I was told this would not be a problem but when I returned from holiday and called (26/06/10) to check my bike had arrived and was available for collect on the 27th, I was told the store did not open on a Sunday and no one would have taken a collection date for this day. When I complained about this, the member of staff (Andrew Turner) became increasingly rude. I then asked if I would be able to collect it that afternoon instead and he said this would be fine but he would check the bike had been safety checked - when he returned on the phone he had obviously seen he was the staff member who had taken the order and became very sheepish and apologetic (after he had been incredibly rude!). He then went on to tell me I couldn't collect my bike because it had not been delivered to the store yet - because he manager was out of the shop on the Friday and no one had arranged the bike collection in the managers absence. I agreed to collect my bike the following Thursday (24/06/10) and called prior to leaving Canary Wharf to ensure the bike was there along with all the accessories (bar the road shoes) - I was told everything was in order. When I arrived, the accessories (pedals etc) I have purchased had not been fitted and as I could not wait for them to be fitted then and there, I had to return to the store that evening to collect my bike, which was extremely inconvenient at the time. I was told that my shoes would arrive within 10 days and they would call me as soon as they arrived - two weeks later, I had not heard anything and so called the shop and was told the supplier was still out of stock but they were expecting them within 7 days. Therefore I waited another two weeks - nothing. I decided to call the store today (23/07/2010) to find out what was going on and was forwarded to the Old Street Bikehut to be informed that the St.Pauls store had closed and all orders had been transferred to them. I was told the St.Pauls store attempted to contact all of their outstanding orders to inform them on the change, but I did not received any such call or any voicemail / letter explaining the situation. The manager was very apologetic but said the order hadn't been moved to their store but if he couldn't locate the whereabouts of my shoes, then he would order another pair. I am sure you will agree this whole ordeal has been unnecessarily protracted and has highlighted poor customer service on more than one occasion. paddyfree at 23rd Jul 2010, 12:37PM |
| Space Kitchens | Received an unsolicited phonecall from this bunch. As I'm registered with the Telephone Preference Service I asked where they'd got my name and detatls from. I was told it was a "national database". I asked for details of which list they'd used and who had supplied it. I was then transferred to a "day manager" called Rick. He told me he couldn't tell me where the list was from. I asked him for the address of the company. Having told me he didn't have it - this is the "day manager" overseeing the team of telesales reps - he offered to get it and asked me to hold on a moment. He appeared to go away but after 10 seconds, he hung up the phone. Now, if you want to deal with such a bunch, then it's up to you. as far as I'm concerned, if they call again, I'll be happy to arrange an appointment for their representative - and then tell him / her I'd been happy to waste their time, just as mine had been wasted. And Rick, if you should see this, be aware that putting the phone down on someone doesn't actually make things go away. honestjoe at 23rd Jul 2010, 08:44AM |
| Space Kitchens | BEWARE: Many of the short positive comments on this site relating to Space Kitchens have been put here by employees of the company. Jinty for example has also put comments on the weatherseal site - a sister company of Space Kitchens. Do not believe what they say. As a test, take a positive post and click on the poster's name. see where else they've posted. You'll see I'm right. honestjoe at 23rd Jul 2010, 08:34AM |
| Daily Poppins | DO NOT USE!!!! The experience we had was lovely customer contact at first,thought they were the answer to our cleaning prayers...good first impression. then a bit of deception (pricing, specifically: asked if the 2 gie=rls and hour woudl be around £15-20 pounds, was told no not nearly that: about £10-12...then estimate bumps it up to £14 per hour but that is NOT for 2 girls it is only for ONE and then billed for £28 per hour!!!!!) , then lots of deception: failed to appear for 3 days in a row (no call, no notification, no email response, claims that she does not check email so need to call, no answer to calls....well, you get the idea....padded timesheets, work not complete (just cklean around things not under) and sent peolpe with zero english that i did not have time to train myself with sign language, and THEN stole a very expensive rug under the guise of taking it dfor cleaning and cannot get it back...today the office played phone games, and another person impersonated the manager and then triewd to cover her tracks but did not realize she was still connected to us....STAY FAR FAR AWAY AND DO NOT USE. chloebflowers at 23rd Jul 2010, 12:09AM |
| Amerisuites Vacation Club/vip Holidays | do anyone know after actually having traveled and used their "vacation packet" form Summer bay resort in florida , what the amount of 895 did cover in the first place ? How many rooms did it pay for on the travels ? did you get problems on the travels ? how where the Standards ? / as promised? How much where you asked to pay - and for what? did you i reality get a car without extra charges or did you have to pay for it ? Where you forced to buy things at the sales-meeting. could anyone please possibly clear up these questions for me. cilla at 22nd Jul 2010, 11:50PM |
| Summer Bay Resort Vacation Packages | Hello fellows. I would like very much to hear Comments from someone,who has actually been on their holiday !! organized by "the Summer Bay Resorts" in Florida. What was good / bad ?? Did the actual standards live up to the Add? Can anyone explain to me /and others/ what one actually did --in the end-- recieve for the amount of 895.00 S payed for the "price won" in adwance as one contaced the company after seeing their Add. Does this initial Amount cover your first hotel stays/the room rent?( how many 1,2,3 ?) and when in the packet are you asked to pay for rooms yourself ?? And how much do you pay then for a normal dobbel-room in this "Summer Bay Hotel" and on the different occations?? How many dollars did you pay in the end for the different holidays or for the packet as a hole ?? after you went to them/it ?? As we know we have to pay amounts. Could you get adwise from the personel at the responsable hotel: The first hotel to stay in on your holiday "Summer bay"... and was this "travel-adwise" and "help" of an continious / on going nature - during the holiday ?? Was the car-rent for 7 days included as promised by the hotel resort!! in the first payed amount?? if you have chosen this insted of free tickets /entrances to Disneyland ...etc. Did the amounts you paid match what you did get? What do you think ?? Did anyone complete travels to all destina- tions in packet? Please share you experiences! Did the services graduatly fall ? Where you forced to buy things at the sales-meeting one had to attend. And did you get any strange Bills , that had no logical explanation under your different hotel- stays at the different locations ? I also like to know before connecting with this unconventional company again ... and placing an actual order there... an leaving for florida having at this time paied expensive 2-ways air-transport ... how much they charged you for telefone-calls to their service center in Florida... I guess extreme much !!! because their sales-women keep chatting in the phone.... im awating my Bill... as I was lectured for a long time about tiny details , that could have easier been e-mail to me -- and put on hold two times -- someone I know later told me that some faul companies can live of telephone charges almost alone...using a direct line ... having all the money for themself --- that's probably why they talks your ears of... i fear so. I don't know if this company can live up to their promises on the locations, mabye ?? And if so, one might have a great holiday ?? If you can surpress the fear of sudden unexplaind charges. But I do know , that they are pretending to giving you a "winner price" saying that you are "a rare winner" - but in reality you haven't won a lot!! - having to pay for most thing yourself in reality. And their methods and terms are agressive !! hard, strickt and as I mentioned very unconventual. so - It up to one to decide for oneself to trust them - or not. Also the promises the make on the phone do not always reply to the rules in the written terms. They say you have more months to start on your vacation packet as said in the written rules. They won't tell what you are paying for if you ask. And they say you can sell some of the packet , in the written rules this is against the law. They won't send you anything by mail, that confirmes what they have said to you. They won't really explain how they are able to give you and other special chosen persons a big credit ... they just want people to come down to Florida to tell about the holiday-form later at home. I hope to hear some different- travel-experiences with this company... looking forward to it. Many kind regards -- and cheer up !!! cilla at 22nd Jul 2010, 11:23PM |
| Toy R Us | we brought a wooden swing for are 8 year old she was really please with it my husband put it up to find the screw and the bots were so cheap they woudnt screw in so we took it back to the portsmouth store and they said we got to cheack it a hour later they still putting this swing up in the store with just sitting they my husband is diasblied as well we ask for a refund they woudnt do it so they give us some more screw we come back home and had the same problem phone up and they give as more screw so the swing did go up for two weeks to yesday 22/6/2010 and it is moving on the top off the swing from left to right very dangers so we took it back to the store were they refund it but it was all the pertol are time and teh cost and teh staff they are so rude they dont no how to deal with people so please dont buy from toy r us you wont be happy shell24 at 22nd Jul 2010, 10:23PM |
| The Plumbing Academy | Thanks for the research advice, i nearly booked online!!! I had a look at companies house for this one - yep its GONE BUST, looked at all the records and by looks of it not the first time the owner has wound it up. Bit worried that some poor people pay best part of 8k for a course when they are not guaranteed a qualification if the bloke keeps winding companys up. There is a good centre nearby that i trust wont run off with my money. Seems like aswell as cowboy builders there are cowboy business men out there! tiggs at 22nd Jul 2010, 08:06PM |
| Grace Care | What a sad little person you are. Firstly the majority of people searching for care are not old and vulnerable, they are usually children or family members. Secondly you show little understanding of the demography, a large proportion of potential clients are professionals, many living abroad. Would you care to telephone Care Homes from Australia? Finally companies such as these explain costs before proceeding. sebcoe at 22nd Jul 2010, 06:37PM |
| Yesloans | What a firm to deal with! Applied for a loan within 10 minutes I got a call back and they confirmed we had been approved Great News! our car had packed up and as we both need a car for work we thought at last we could go out and get one as it was costing us a fortune on public transport. Its been 2 weeks since we paid the £69.50 and havn't heared anything from them you can get through to the application line no problem but you try getting through to Customer Care line its like trying to speak to the Queen! Ive just spoken to yet another sales advisor who said they would put me through manually so I would get through straigt away Ive now been on on the phone for over an hour! I wonder if we all sent out phone bills in could we be reimbursed for the length of time we've been trying to get hold of Customer Care! babyblueeyes at 22nd Jul 2010, 03:31PM |
| Northern Scotland Joinery | As an OAP i would like to warn others like myself about this so called company!!After being in the same property for almost forty years, myself and my wife decided to spend some of our hard end savings on giving the place a face lift and at the same time saving money on heating bills.we had a chap at the door from this company and let them give us a quote!Which may i add was what we thought ridiculously expensive.But we were told by the sales person (Mark)that we would be getting the best product and excellent service.As it turns out none of this was true and after a what can only be described as a hash bash job,clearly not carried out by joiners(which we were told would be)i was told i had to pay now!This i did reluctantly and am now still waiting for this all to be rectified,after now seven weeks.This we think is unfair and companies should just keep there promises!!!!!We only hope this makes other people think twice. josh02 at 22nd Jul 2010, 03:13PM |
| Eukhost | eUkhosting is website hosting company where u get all type of webhosting and thier related services,Its a one stop site where you get every thing related to your website,Thier services are awesome ,tech people/phone support is good.very professional in there area of work,i am pretty impressed with the work they provided to me.There servers are always up,are serve you with the best connectivity . so i am very happy from the services they provide to me and to there customers. go for their services they are good web-hosting service providers. georgesam at 22nd Jul 2010, 11:38AM |
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tezplumb at 26th Jul 2010, 03:22PM